Yes, it’s time to stop all the unwanted advertising / commercial calls or messages on your Aircel Mobile from telemarketing, marketing agencies & all others. Subscribe to NCPR -National Customer Preference Registry, which replaced DND.
In this page, we will discuss:-
1) How to register / activate DND (now NCPR)?
2) Options and categories in NCPR and how to modify subscriptions?
3) How to de-register from DND, now NCPR?
4) How to register complaints?
5) Key points to remember in DND.
Already registered, and then check your NCPR (old DND) Subscription status.
Not a Aircel customer, choose your mobile operator from TelecomDiary DND Activation Information page.
1) Activating DND (now NCPR) on Aircel Mobile.
DND can be activated by either SMS or Calling 1909 from your mobile number. 1909 is a toll-free number and Aircel will not charge you for sending SMS or making call to 1909.
It takes 7 days for any request to get processed.
2) Options and categories of NCPR (old DND) and modification to existing NCPR subscription.
To block unwanted commercial communication, you have two options to choose:-
i) Fully Blocked Category
If you don’t want any commercial communications at all on your mobile, neither as a SMS or voice call, subscribe to fully blocked category.
Send SMS | START 0 to 1909
Call | 1909
ii) Partial Blocked Category
If you wish you get commercial communications by SMS of your preferred category and block rest of all, subscribed to partial blocked category. Note that, in this category all commercial voice calls will be blocked and only messages will be delivered.
This will allow you to get movie updates, latest deals in the market, SMS from online portals, or any particular interested commercial communication.
Send SMS | START X to 1909
Call | 1909
Replace the X with the choice of your category and below is the category list:-
# 1 | Banking – Insurance – Financial Products – Credit Cards
# 2 | Real Estate
# 3 | Education
# 4 | Health
# 5 | Consumer Goods & Automobiles
# 6 | Communication – Broadcasting – Entertainment – IT
# 7 | Tourism
If you like to subscribe for multiple categories, separate the numbers with a comma. I.e., START 2,4,7.
To change your current subscription, give a fresh request of your choice.
3) De-Registration of DND (now NCPR).
De-Registration or de-activation of DND will make yourself you receive all kind of unwanted commercial calls and messages again.
Send SMS | STOP to 1909
Call | 1909
4) DND Complaint registration process
Complaint registration process for receiving commercial unwanted calls / messages, after NCPR (old DND) subscription.
5) Key points:-
i) DND (now NCPR), will never block any of your solicited communication like Bank alerts SMS, Bank communications, Ticket / online booking confirmations, etc.
ii) Each DND (now NCPR) request takes 7 days for the process and a confirmation SMS will be sent to you in 24 hours.
iii) There should be minimum 3 months gap between previous DND request or registration for a new request.
iv) 1909 is a Toll-free number, no charges applicable.
Thanks …Its Really Helpful..
Welcome, Yogesh !!
its realy helpfull for me
thanking you.
Its really help full.thanks a lot.
Dear customer, your NCPR Reg No is S67279541696 all promotional calls n sms to ur mobile should stop by 16/03/2013 but it is coming all over again, it didnt helped me though i have registered successfully. please help
Hi this is Prasanna. Don’t buy AIRCEL NETWORK. I got very frustrated with the customer support. I have to change other network now. But they don’t relieve me to other network. I’m using this number for past 4 years. If you need to change other network for better offer than AIRCEL, they won’t relieve you and bluff with their answers. I have logged a complaint regarding this already in main AIRCEL store. Complaint number is (1-5508743085) but they have not fixed any issue yet even I was logged the complaint before 10 days. This is the way of customer service in AIRCEL. So I don’t like to be other on this same situation. My mobile number is xxxxxxxxxx (number deleted by TelecomDiary for privacy) (You can call me at any time for further reference)
U r right.. Prasanna..
I am from kolkata. but now, I am in Chennai(Tamil Nadu)..
Cennai-aircel customer care, they are talking only “Tamil”. There is no any “Hindi” operates. Even there is not single “English” operates..
Just think how much “POOR COMPANY” is this…..
Call 1909
Completely agreed!! The most disgusting customer care service!! Such frauds. They do not fix issues, deduct credit unfairly and come up with the lamest of excuses! Worst of all the customer care executives are eternally BUSY and lines perennially congested, leave alone the network coverage!
Thanks for the updated information. It helped me a lot.
Earlier the SMS was START DND, i am sending the same and everytime it is error. Now I got it, when it was changed from START DND to START 0?
And choosing preference option is good.
Hello Mahavir,
Not only the message format has been changed, now with NCPR we can choose what kind of messages or calls we would like to receive, if we allow.
kindly deactivate the unwanted messages received to this number 9881457677.
Hello Surekha,
Check this reply http://www.telecomdiary.com/ti/do-not-disturb-register-dnd/#comment-710
For any further help, visit DND Deactivation Forum.
Its realy helpful….fed up of unwanted calls..!
I had register for dnd a month ago for aircel, still I am getting telemarketing messages
So How can I apply for compensation
Hello Darshan,
You can compalin about this issue and there is a procedure. Refer to DND ( now NCPR ) Complaint Process.
hello……. may i know any charges cut during registration of dnd
Hello Nitin,
1909 is a toll free number. And for DND registration there are no charges.
dear sir
this is mahesh here my cell no is 9173721100
i was called 1909 much more time and following IVR introduction but didnt de activation my dnd service so please help me
dear sir/mam,
i want to activate dnd but i was thinking that on some special days aircel provide free internet usage n they inform this by sending message so by activating dnd i will not be able to receive that message too. kindly help.
Hello Garima,
Sending SMS START 6 to 1909 will do, but again confirm with your customer care.
helo sir plz activatd dnd Services on my no. 9867580290.
Hello Noor Ansari,
Your Airtel mobile is registered with NCPR (old DND) on 05/01/12. DND is already activated.
hi
i hav not activate dnd.there are so much unwanted call from aircel .i want to deactivate all this unwanted call but the sms which is send from way 2 sms is remain activate on my no.
can you help me for activate dnd
what msg i hav to send
kindly rply
Hello Ajay,
Send SMS START 6 to 1909 to activate DND.
Ty finally I get rid of the stupid unwanted calls. TY a lot
You welcome, Hiren Chakraborthy.
my dnd active or not
Hello Tushar,
To verify whether DND active or nor, we need your phone number.
helo sir plz activatd dnd Services on my no. 8308698672
Hello Mahesh,
Send SMS START 0 to 1909 from your Aircel mobile number or call to toll-free number 1909.
Aircell is the worst in terms of unwanted sms and voice calls. i just hate it….tortureing
Hello Rajakumar,
Send SMS START 0 to 1909 to activate NCPR (old DND) to avoid all unwanted SMS and calls.
It’s related to dnd. I’ll get unwanted calls from aircel. In a day i’ll get around 10 calls. After disconnecting the call (which is a promotional call like caller tune, romance, jokes, news etc) they ring me with in 1minute. I am frustrated with the promotional calls. I don’t have complaint regarding sms but calls from aircel it’s terrible… Don’t loose your customer by doing this. I Need a solution. I can’t register all option in dnd. Coz i am getting sms alerts from Bank, DTH, GAS CYCLINDER. I don’t want to stop them. I just want to stop calls from aircel.
Hello Sooraj,
By subscribing to NCPR (old DND) you will only block unwanted / un solicited / un expecting marketing & promotional calls or messages from all companies.
But still you will receive SMS or Calls from your DTH, Gas cylinder, Bank or any services you are a customer to them and you are expecting them to end SMS or call you.
To subscribe to NCPR (old DND), send SMS START 0 to 1909.
Sir/Mam,
I want to activate DND on my aircel no. but i would like to receive sms sent to me from net like way2sms, indyarocks etc. pls help.
Hello Manthan,
Send SMS START 6 to 1909 from your Aircel mobile number.
message sending failed at 1909…waht do i do?…how do i acivate?
Hello Chinho,
Call 1909.
Hi. Telecom dairy team.
Wit ur help i have activated DND or NCPR. Thanks a lot:-)
But i hav a small quick quest. ie.im getting msg alerts and calls regarding job which i registered in naukri,monster etc websites.so will it be stopped or ill be getting that?
i used” START 0″ service code.
“”Im really fed up of tis bull shit network.really irritating like anything by automated calls for caller tones and other services. added getting add msgs.”"
“anothr note pls DON EVER BUY AIRCEL stupid netw service will be stopped suddenly for 30 mins even if u hav full coverage and u’ll get a msg stating tat u r out of coverage area.
nly
Hello Hari,
Go to your naukri & monster or any accounts where you registered and change account settings to not to receive any promotional calls or sms.
Unless you do this, you will receive SMS or call, because you have registered with them and authorized to send communication, even you registered with DND.
i have tried to register for ncpr by sending sms to 1909 but it always failed, is there other way for registering, pl help
Hello Nungi,
Call 1909 and follow the instructions to subscribe to NCPR (old DND)
Hi, Cn U plz START DND Service in this number 9856152782 . Waitn for your kind reply
Hello Ritse,
Send SMS START 0 to 1909 from your mobile number.
Thank you
I want to block one particular number which is aircel…My service provider is airtel. Please help me
Hello Sowmi,
Kindly take police help.
will it also block recharge alert msg?
Hello Sam,
No.
NCPR (old DND) will block only the messages which you are not expecting.
I am getting unwanted sms messages. I tried to send “START 0″ to 1909. But it is not blocking. Kindly please block my mobile from unwanted messages. My mobile number is 8686390184.
Thank you in advance,
Hello Venkat,
Call 1909 from your Mobile & try subscribing to NCPR.
Dear Sir,
I activated DND service in earlier days. But after some months ago, i deactivate the service. Because I missed some special offers from aircel. I wish to get special offer from aircel like full talk time on 50rs recharge etc. So i need to know that whether any option to receive only special offers and block all other promotional calls and sms.
awaiting your reply at the earliest
- midhun
Hello Midhun,
As of now, there is no as such option available.
i want to de-register from ncpr.
pls tell me the process, my number is 9703727473
Hello Chintu,
Send a simple SMS as STOP to 1909.
I wonna know tht even mothly charges do not apply?
Hello Vishnu,
DND (now NCPR) is completely free. You will not be charged at all.
my aircel no 8285552711 dnd stop
Hello Manoj,
Send SMS STOP to 1909 from your mobile number.
thank thank thanks a lot…..thank god…. I escaped from this irritational msgs & calls from aircel for all the time….. just type START 0 & SEND IT TO 1909…..
My aircel number has been stolen..Can you please disconnect my number…my number is 8802960337
Hello Suresh,
Kindly call to customer care & request the same.
Aircel really irritates. I used to get atleast 20 calls a day and 50 msgs a day.
that really disturbing and i had registered for dnd few months ago and from last month again they have started calling. even when i call customer care they do not receive call.
Aircel is the worst telecom company.
The thing i hate about aircel is that they will activate any service they want and charges us lots of money in short period of time and we can’t just deactivate those services from our phone(which are possible in most providers like airtel, etc.) and the call rates are very high as compared to others. And they have used many numbers )around 60 to 100) to make annoying phone calls night and day. They’re just annoying
thanks for this option it was terrible to bare those sms
Aircel is the worst service provider in india. It has a huge connectivity problem. I have experienced this in New Delhi, Ghaziabad, Kaushambi, and Gurgaon and even in my hometown. No where it was good. Always you send a broken voice from your phone with aricel and there is less talking and more confusion everytime. you get irritated by phone calls due to this connectivity problem. so I suggest to with any service but not with AIRCEL.
Thanks
I completely agree with this… this is the worst service… there is no coverage anytime, anywhere… weak signal, weak connectivity… you go mad finally…!!!
I tried sending SMS START 0 to 1909 for stopping all unnecessary SMS (advertisements) coming to my cell# 9095122003, but nothing happened. Still I am receiving unnecessary SMS regarding IPL advertisements & my balance is getting deducted everytime and so far I’ve lost Rs.150/-. Secondly, I called 1909 after 10 days & spoke to the customer care, they said SMS will get stopped within a week, but again no use, again i am receiving useless SMS (especially IPL SMS) and again my balance is getting cut for no reason. Again I’ve lost Rs.30/-. Once I topup, immediately my balance is getting cut within no time. If no action is taken for stopping this useless SMS & unnecessary deductions, I will be left with no option instead to get terminated from AIRCEL service & to go for another subscriber. Appreciate if these kind of inconveniences are stopped immediately.
Hello Jayawanth,
Next time you call your customer care, ask them to deactivate all value added services.
If that does not works, talk to Mr. Mr.Prakash @ 9750999209 or write to him appellate.tn@aircel.co.in
Hi aircel customer service sector. i’m Rajesh i using ur aircel network from last 8 months.
to be frank its so irriating network and I completely agree with this… this is the worst service… there is no coverage anytime, anywhere… weak signal, weak connectivity… you go mad finally…!!!
what a big joke in main city panjagutta near yashoda hospital their is no network wt a big shame bullshit. i done my big mistake is changing the network from VODAFONE 2 AIRCEL.
And one more worst thing is unnecessay messages company messages. its irritates me. plz do fair wit ur network or den i willl do fair.
i don’t need company messages plz. stop sending messages
thnks & regd
Ajeshpatil
hi sir,
i want to block only tatadocomo customer care calls. can you help me how to block those calls???
thanks
Hello Sreenivas,
There is no as such option, as of now.
Hello,
Will this also stop the calls and SMS from Aircel. It is very furstating, I am getting more than 10-12 calls and 20-25 SMS daily.
Earlier I was using a Samsung Phone which gave me facility to blacklist certain numbers which was a great relief. But now I have changed to Nokia and again started receiveng those calls.
Please let me know if registring to this service will stop all calls and SMS from Aircel.
Yes.
helo sir plz activatd dnd Services on my no.8559842139.
Hello Akash,
Send SMS START 0 to 1909 from your Aircel mobile number and within 7 days all unwanted SMS / calls will be blocked.
Hi,
I’am Mayank I just wants to send sms on my dnd actvated mob number from internet then what i will do because when fully dnd is activated I unable to send sms From Internet.
So tell me more about this
MAYANK
Hello Mayank,
Now you can choose between the categories to block unwanted service and get your desired services.
You use online services and still block other category unwanted SMS / calls, send SMS START 6 to 1909 from your Aircel mobile number.
Simpley i am getting the stupid msg of customer service & call i want to stop that how should i dear always i am getting distrub in my office and while driving….
Hello Syed Ali,
Simply send SMS START 0 to 1909.
Hello sir,
I want to activate DND on my mob. no. 9806869128 bt there is a technical error. so pls activate DND on dis number.
Hello Ankit,
DND (now NCPR) will be deactivated by only two means, either send a SMS to 1909 as STOP or call 1909 from your mobile number.
If not helpful, talk to your customer care.
Thanks a Ton. .
how to remove AIRCEL service reply after send the messages? please tell me…….CAN OR CANNOT ?
Hello Subo,
If your subscription is pre-paid, the service replies will be there.
However, check with your customer care for the possibilities to deactivating them.
THANK FOR TELECOM with your customer care for the possibilities to deactivating
thanks its very use full
Thanks for this info.. Really helpful..
i have already registered with DND,but i want to receive promotional messages from aircel,how to do that
Hello Avishek,
Call 1909 from your mobile number and choose to speak with customer care agents.
This is good & realy helpful for me.
Thank You
I Paras Kalra am geting lots of unwanted calls by a number kindly check.The number is 011409580396
Yeah great..UNWANTED dialer tunes…UNWANTED deductions makes a company like Aircel great.. right?? lol… good job keep the good work n now i am goin for DND should’ve known that earlier..well one more time n ill b goin for idk whom lol..peace hv fun with my Rs 30 ahahaha feed aircel’s call center staffs n executives…
hi sir, my number is 9976672431 im not receiving messages for the past two days i missed many important messages please help me sir
Hello Aruna,
You mobile number 9976672431 is not registered with DND (now NCPR). Check with your mobile operator.
it is very helpfull. thanks…..
Its realy helpful….fed up of unwanted calls..!
In a day at least 20 calls & messages used to come
kindly deactivate the unwanted messages received to this number 8802278367
Hello Manjit,
You have to send SMS START 0 to 1909 from your mobile number to block unwanted messages by activating DND.
hi my no is 8679111689 …plz activate DND service on ma no.
Hello Akanksha,
You have to send SMS STOP to 1909 from your mobile number to decativate DND (now NCPR) or call 1909.
they are so mean … i messaged them to 1909 and they replied …
dear customer, sorry. we can not process your request.
Please try again later.
your are making cutomer fool 1909 is not working for dnd in sms & Dailing it replayed like mentioned [ WE CANT PROCESS YOUR REQUEST PLEASE TRY AGAIN LATER]
SO HOW CAN I TALK TO CUSTOMER CARE DIRECTLY TO STOP DND
Hello Deepak,
It seems there is a challenge with Aircel DND services.
From which state you are?
Sending START 0 to 1909 returns “Dear Customer, Sorry, We can not process your request. Please try again later.” – No matter how many times I try, I receive this reply only.
Hello Mairaj,
Have you tried calling 1909 from your mobile number to activate DND?
I had register for dnd a month ago for aircel, still I am getting aircel messages
So How can I apply for compensation
Hello Mubin,
Refer to DND Compliant process.
NO matter what you do, Aircel will SPAM you — http://www.facebook.com/pages/Aircel-Spam-Unwanted-SMS-messages/335868083193316
http://aircel-spam.blogspot.com
Hi aircel customer service sector. i’m Pankaj Arora i using ur aircel network from last few months.
to be frank its so irriating network and I completely agree with this… this is the worst service… there is no coverage anytime, anywhere… weak signal, weak connectivity… you go mad finally…!!!
what a big joke in main city Faridabad in NIT Area their is no network wt a big shame bullshit. i done my big mistake is changing the network from VODAFONE 2 AIRCEL.
And one more worst thing is unnecessay messages company messages. its irritates me. plz do fair wit ur network or den i willl do fair.
I hve try many times form port Aircel to Oter companies. But you and you empolies are not want to
i get change.
kindly request change the my network
i don’t need company messages plz. stop sending messages
Hello Everyone,
Its a kind request please support me (and us who are using Aircel and receiving spam) against Aircel’s excessive spam, please follow : https://twitter.com/AircelSpam and Like facebook page at http://www.facebook.com/pages/Aircel-Spam-Unwanted-SMS-messages/335868083193316
Worst Network.. idiots.. DONT USE THIS NETWORK..
NO CUSTOMER SUPPORT..
THIRD CLASS SERVICE..
ur absolutely wright NO CUSTOMER SUPPORT..
THIRD CLASS SERVICE..
how to stop love nest in aircel
I am not Receving Way 2 sms. com so i want to activate DND in my aircel How to activate this.Please help me
Hello Ravi Shankar,
Send SMS START 6 to 1909 to receive all communications from web portals like way2sms.
Helpfull info , Thank you
very helpful page !!i now i’m free from disgusting callz….