Yes, it’s time to stop all the unwanted advertising / commercial calls or messages on your BSNL Mobile / Landline from telemarketing, marketing agencies & all others. Subscribe to NCPR -National Customer Preference Registry, which replaced DND.
In this page, we will discuss:-
1) How to register / activate DND (now NCPR)?
2) Options and categories in NCPR and how to modify subscriptions?
3) How to de-register from DND, now NCPR?
4) How to register complaints?
5) Key points to remember in DND.
Already registered, and then check your NCPR (old DND) Subscription status.
Not a BSNL customer, choose your mobile operator from TelecomDiary DND Activation Information page.
1) Activating DND (now NCPR) on BSNL Mobile.
DND can be activated by either SMS or Calling 1909 from your mobile number. 1909 is a toll-free number and BSNL will not charge you for sending SMS or making call to 1909.
It takes 7 days for any request to get processed.
2) Options and categories of NCPR (old DND) and modification to existing NCPR subscription.
To block unwanted commercial communication, you have two options to choose:-
i) Fully Blocked Category
If you don’t want any commercial communications at all on your mobile, neither as a SMS or voice call, subscribe to fully blocked category.
Send SMS | START 0 to 1909
Call | 1909
ii) Partial Blocked Category
If you wish you get commercial communications by SMS of your preferred category and block rest of all, subscribed to partial blocked category. Note that, in this category all commercial voice calls will be blocked and only messages will be delivered.
This will allow you to get movie updates, latest deals in the market, SMS from online portals, or any particular interested commercial communication.
Send SMS | START X to 1909
Call | 1909
Replace the X with the choice of your category and below is the category list:-
# 1 | Banking – Insurance – Financial Products – Credit Cards
# 2 | Real Estate
# 3 | Education
# 4 | Health
# 5 | Consumer Goods & Automobiles
# 6 | Communication – Broadcasting – Entertainment – IT
# 7 | Tourism
If you like to subscribe for multiple categories, separate the numbers with a comma. I.e., START 2,4,7.
To change your current subscription, give a fresh request of your choice.
3) De-Registration of DND (now NCPR).
De-Registration or de-activation of DND will make yourself you receive all kind of unwanted commercial calls and messages again.
Send SMS | STOP to 1909
Call | 1909
4) DND Complaint registration process
Complaint registration process for receiving commercial unwanted calls / messages, after NCPR (old DND) subscription.
5) Key points:-
i) DND (now NCPR), will never block any of your solicited communication like Bank alerts SMS, Bank communications, Ticket / online booking confirmations, etc.
ii) Each DND (now NCPR) request takes 7 days for the process and a confirmation SMS will be sent to you in 24 hours.
iii) There should be minimum 3 months gap between previous DND request or registration for a new request.
iv) 1909 is a Toll-free number, no charges applicable.
To register DND the message is “START0″ to “1909″
Correct string is “START 0″
To register DND the message is “START0″ to “1909″
mobile no 9460715999
To register DND the message is “START0″ to “1909″
9460715999
how much time it takes to get deactivated
Hi Prateek,
It takes 7 days.
No it takes 45 days to activate on your mobile
Hello Ashish,
Any NCPR request will be processed within 7 working days.
To register DND the message is “START0″ to “1909
To register DND the message is “START0″ to “1909″
8765186199
To register DND the message is “START0″ to “1909″
7405152192
Sir ,This vivek & I am using BSNL prepaid no & I have deregistor my no before 20days but steel my status is (start 0).Aanybody help me for this.
Hello Vivek,
It is better, contact BSNL customer care center and get help regards this issue. Sure they will help you.
STOP 0 to 1909*
Mobile No. 9423905777
Hello Sharad,
We hope you have sent the same message to 1909 from your BSNL mobile number for DND Activation.
I sent STOP * to 1909
bcz I’m not receving online registration code to my mobile. is it enough
Hello Silambarasan,
That is incorrect.
Send SMS STOP to 1909.
yes
The service Do Not Disturb/Do Not call, once activated on the request of the customer should not be deactivated by the BSNL after certain period against the will of the customer. It should continue untill the customer request for deactivation.
Hello Shiva,
AS far as we have the information, once NCPR (old DND)is activated on any number the telecom operator (BSNL or any) will not deactivated DND unless customer gives the request.
i have also the same experience. 2 years back i sent request and activated dnd service. but now im receiving unwanted messages and get charged also. when i complained the cust. care they asked my activation code. unfortunately i lost the code. this is not hopeful.
Hi,
I am Manoj. Trying to activate NCPR Option no.1 (Banking – Insurance – Financial Products – Credit Cards) to get SMS from banks and credit cards, but till today I have not any confirmation form your end.
Hello Manoj,
What is your mobile number? Have you sent SMS or called 1909 for activation of NCPR?
But understand this, activating complete NCPR with option 0 ( old DND ) will not stop from banks and credits cards sending you SMS like alerts, transaction details if you are their customer.
NCPR option 1 allows telemarketing and sales people to call or SMS you about bank products, credit cards and insurance products to sell you, even if you are not their customer.
Now you choose between.
Hi,
Thanks for your quick response. My mobile no. is 9424925515. I have already sent sms to 1909 and called them too. I want to get activated NCPR-1.
Thanks.
Hello Manoj,
NCPR with 0 preference is already activated on your mobile number since 30th June’2009 and NCPR preference has been changed to 1 on 13th Oct’2011.
NCPR-1 is already active on your mobile number.
Thank you very much for the information.
plz start dnd on my mobile no 9417628249
Hello Prince,
Send SMS START 0 to 1909 from your BSNL mobile number to activate DND.
my BSNL prepaid number is 8765488108 with DND active. today i have charged Rs30/-per month from handygo videobar service (55678), Whenever I want to send unsubscription message, like(UNSUBVIDEOBAR) to 55678 reply comes of temporary problem . I am not using this sevices .kindly Please unsubscribe the service immediately
Hello Abhay,
We are not able to help you in this regard.
Kindly contact your customer care, sure you will get some help.
How to apply for do not disturb serices for BSNL landline. I tried calling 1909 but i get the response..” Please check the number you have dialled”..this request is for landline number
Hello Deven,
From which state your are?
i’m from ernakulam kerala. i want to de register my landline from comercial calls how to????
Hello Nikhil Gopi,
Dail toll free number 1909 from your land-line and follow the instructions to activate NCPR (old DND).
try 1500 it works
Hello Bireshwar,
Thanks for the information.
How to stop sms from BT-OVRSEA?
Hello Surender,
If you want to block all unwanted SMS / calls on your BSNL mobile number, activate NCPR (old DND) by sending SMS START 0 to 1909 from your BSNL mobile.
pl. explain how it works..?
i want deactivate dnd service plz tell me about it and take action
Hello Prince,
Send SMS STOP to 1909 to deactivate DND.
I want to register for DND except banking. What message should type to 1909
Hello Ashish,
Send SMS START 1 to 1909 from your BSNL mobile number to exclude banking SMS / calls.
But, understand that if you want to receive SMS & calls from your Bank like Withdrawal alert, card purchase alert etc., you don’t need to exclude Banking since they are solicited communication.
By excluding banking from DND, you will get calls & SMS from tele-callers and promotional sms from marketing people.
If you want to block all unwanted calls & SMS send SMS START 0 to 1909, still you will receive all SMS & calls from your bank not from tele marketing people.
For further help, visit DND Preference Forum.
Hello,
I want to activate DND service for my landline number (Gujarat) from any mobile. Is there any way? I tried to call on 1909 from my landline phone, but not responding.
Please reply.
Hello Bhavin,
That is the only way to activate from landline, if you are not able to send SMS from your landline.
As an option call your regular customer care and request to activate DND.
call 1500 it helps to deactivate service from Land Line
Sir,
I tried a lot to send SMS to 1909 and could not be sent due to some problem with 1909.
I want to activate DND. My phone Non is 9457541825, Bareilly, UP. Please activate my DND in above number. I sent IVRC but they asked YES or NO message to 1909 and that also could not sent.
Hello Suresh,
Ensure that you are sending SMS START 0 to 1909.
Hi, My Bsnl Landline Phone , How To Active “dnd” service ,, i am call the bsnl landline customer care , say”s this dnd service not coming in bsnllandline phone. this right or wrong ? give me detail. i am fro gujarat. and web-site for online active service of dnd.
Hello Aakash,
Contact Mr. Brajesh Kumar @ 079-26480691 or write a mail to pg_gujarat@bsnl.co.in
Before that, call 1909 from your landline and ensure that you are not able to register for NCPR (old DND)
Hi, My Self Akash Joshi, I am From Gujarat, My Query is BSNL landline service “NCPR” Service is coming ? yes or no ? my landline phone every day “telemarkiting ” call r coming , I am call the 1909 from my landline phone customer care NCPR {DND} service is not coming bsnl landline phone. i am forword this issue to pg_gujarat@bsnl.co.in ,,, i am send e-mail 15 day back , till now reply is not coming , now what shood i do ?http://pcpr.bsnl.co.in also open this web-site but ,, online requsest PDNC has now been changed to PCPR and registering for DND through Web has been discontinued with effect from 1st March 2011,,,,,,guide me how to active DND :NCPR SERVICE TO LANDLINE PHONE ??? HELP ME.
ser i send message STOP 0 to 1909 but there was areply dear subscriber, you are already de-registered from the dnd why ihae maney calls and message in bogs what i do
Hello Mukesh,
What is your mobile number?
Hi,
Am using BSNL Prepaid mobile, Since last september(2011) I am getting sms from 9am to 9pm only, as I had sent sms “STOP” to 1909. But I want to get specific official sms(subject starts as “BT-*”) for 24hrs.
do I need to give space after START or sud I type START0 to 1909…. within how much time will be deactivated….plz help
Hello Dibyendu,
Send without space in between.
do they charge any monthly fee for the activation of DNDs…. or it’s just free?
Hello Dibyendu,
1909 is a Toll free & you will not be charged for sending SMS or calling to this number.
Dear Sir,
I have BSNL Prepaid GSM SIM No. 9026747728. In my cell phone many SMS and unwanted Calls received. I want Stop SMS and Unwanted Calls.
Thanks.
V K Sinha
Type III/G-4,Commercial Tax Training Institute,
4-Vibhuti Khand, Gomti Nagar,
Lucknow. 226010
Hello V K Sinha,
Simply send SMS START 0 to 1909 from your BSNL mobile number and all unwanted SMS & calls will be blocked with 7 days.
hot to deactivate BT-ONMOBL
Hello PN Rao,
You can not block particular SMS service, you can block all unwanted SMS by sending SMS START 0 to 1909 from your BSNL mobile number.
thanks http://www.telecomdiary.com now my phone is clean
i do not want to receive SMS & calls from your Bank like Withdrawal alert, card purchase alert etc.
i am from andhra pradesh and mobile no is :9441089769
Hello Aanu,
Talk to your bank.
thanks
i want all type sms come in my mobile hand set
what i can?
I am activated my mobile under `DND` ON 2010 (FULL BLOCKED), BUT I AM CHANGED RELIANCE TO BSNL ON 2011, BUT SAME NUMBER. STILL I AM RECEIVING MARKETING CALLS AS WEL AS MARKETING SMS EVERY DAY.
Non of times I am given complaints via sms and internet but there is no response.
phone no 9347619466
Hello Bhupal,
NCPR is very much active on your mobile number 9347619466 since September 2007.
Contact Mr Sandip Brahmankar at rcomappellateauthority.ap@relianceada.com / 1860202011 or visit his below office:-
Reliance Communication Ltd, Reliance House, 4th Floor,Plot No: 38, Phase II, Hitec City, Madhapur,Hyderabad – 500 081
I had registered in fully blocked DND . Is i can receive sms of my bank /trading a/c / net banking service etc which are necessary to me?
Hello Keshav,
By subscribing to NCPR (old DND) will not block SMS from Banking / Trading or account related.
Hi,
I’m using BSNL prepaid and getting lot of promotional and value added service SMS from bsnl.
I would like to stop it fully.Can anyone help me with the way to do it pls.
Hello Mohan,
To block all unwanted SMS or calls from BSNL, send SMS START 0 to 1909.
Hi,
I am using Reliance Wireline phone from last many years..Now they have closed all bill collection centers in my area and If I want to pay money I have to go far arround 5-6 km from my home. I told them to send some executive to collect cash but they are not responding. And they are charging me Rs. 100 penalty on my 100 Rs. bill amount of late fee.
Please let me know what to do ?
Please help.
Thanks
Hello Pradeep,
You can pay your reliance bills online at http://myservices.relianceada.com/captureInstantPayment.do
phone no to Provider Customer Preference Registry 1909 does not work with BSNL landline Haryana. WHY? WHY?
when I am, trying for a call to gulf the receiver mobile display is not showing my number and I cant receive call from gulf . what is the problem? BSNL employees are working for private communication companies by receiving bribe. the worlds worst customer care is owned by BSNL. They always cut the call without giving a proper answer.
How t activate dnd on bsnl landline or register it in ncpr?
Hello Rahul,
Call 1909 from your BSNL landline number and choose your options, within 7 days all unwanted calls will be blocked.
My mobile no. is 94026806488. Pl. stop unautorised charges from BV-ONMOBL (12555).
START 0 is not activated even after sending message to 1909
Hello Satya Ranjan,
Provide your 10 digit mobile number.
It will take 45 days
i am getting unwanted messages from BT-655447 and its series….what to do
?
Hello Prashant,
Refer DND Compliant Procedure.
Sir,
I(JAYAPRAKASH) tried a lot to send SMS to 1909.I want to De- activate DND. My phone No is 9442896457 in BSNL, Please De-activate my DND in above number.
Hello Jayaprakash,
You can deactivate DND by calling 1909 from your mobile number.
I am trying to send sms to mobile phone from rediffmail each time I send a SMS its saying that particular phone is on National do not disturb list how can I get rid of that option from that phone so that I can sms from rediffmail
Hello Pallavi,
If the other persons mobile number is subscribed to NCPR (old DND), you will not able able to send SMS from any online portal.
PLEASE MY MOBILE NO. 8544311689 DND TO DO ACTIVATE EXCEPT BANKING
MORE TIME CALL CUTOMBER CARE BUT NOT YET DE-ACTIVATED DND SERVICE
How to register BSNL landline in the registry? The Customer Care Executive doesn’t lift the phone!
Hello Mahesh,
Call 1909 from your landline phone.
What is the correct pattern START0 OR “START0″ OR “START 0″??????? reply pls
Hello Varun,
Its START 0.
Even you can try calling 1909 from your mobile number to access DND (now NCPR) services.
I have registered my Mobile No: 9491113721 under NCPR (do not Disturb) vide your Docket Tracker : K 26 AP 301648 dt. 26.11.2012 at 04.08 pm.
Even though I am receiving the messages from BT-TRIOTK(02.12.2012 at 09:09:10, Ph.No:59595007(29.11.2012 at 11:37:47 deducted Rs.7/-,) What type of action you have taken so
far? Please look into this matter and see to not received any unwanted messages to my mobile.
Hello Babu,
Mr. Murali from BSNL can be helpful for you, call him at 040-27720707.
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BSNL service is worst…these people dont have any discipline. Whether it matter of service or matter of customer care, they really terrorize people . I have 4-5 connections of BSNL, and now we are thinking to stop using it. I have to search site to contact bsnl customer care! why the hell they give 1503 service? to listen to schemes of bsnl service?
when i dial 1909 it says press * to continue to speak to customer care executive and in few seconds its busy/disconnect tome every time. What to do now ?
Actually it should be by default all should be deactivated and only persons wanting marketing calls should dial and get it enabled
I am trying to register DND on our BSNL landline by calling 1909 but i am not getting connected at all, it starts with prerecorded message and says to connect to the executive but after few ringing it gets disconnected.
same wit me. I’m using BSNL landline (in Bihar). is there any solution?
I want to start DND service on my landline in Punjab circle. I am unable to connect to 1909 and thus unable to activate the service. Pl help
Hello Sunil,
If you are unable to connect 1909 to activate on your BSNL DND, get due assistance for customer care.
Alternatively, register use the BSNL Online form for activating DND.
Hi, I wish to know what is the procedure if u want to block a personal number, say, a person whos harassing you constantly via SMS or telephonic calls??? is there any way to add that number to the blocked list just by sending SMS or a request in the toll free, without going through the police station and registering a complaint ?? Kindly reply… very urgent help needed
Hello Karthik,
With all the new smart-phone’s you will be able to block specific mobile numbers.
Try searching your AppStore / Google Play / BB World for call blocking apps.
I have an iphone… the apps that block numbers or mark them as spam(eg. True Caller) do NOT block them completely…. As in when the person calls me he shud either get the “number does not exist” or sum other tone. But instead the phone rings with a notification on the top saying that this number is blocked, but do you wanna answer it anywayz?? … dats not wat i want… i dont want the phone to alert me at all or even let the caller listen to the ring tone…. Plz tell me a way to do this or if not, then a suitable FREE app for the iphone (non-jailbroken device)..
Thank you.
Hello Karthik,
There are many apps for this purpose.
You can try “Backlist for iPhone” app.
Hi, on 3rd of this month, i had send START 0 to 1909 to activate DND on my mobile, but till now i am still getting lots of unwanted sms’s. my mobile no. is 9401423808. anything else i need to do
Hello Doma,
You mobile number 9401423808 is not registered with NCPR (old DND). Call 1909 ans activate DND.
mobile no :- 9436717524
i sent the sms ” START 0 ” on 1909 but didn’t get the confirmation …what to do ????
Hello Shakil,
Alternatively, you can dial 1909 and activate DND.
Why NCPR (DND) is not available for land line numbers? I want to register my land line no. 02512871304 for DND.
Hello Avinash,
Call 1909 from your land-line for DND (NCPR) services.
I’m using 9440407249 since 6 years. For the last one and half a year one with BT – TRIOTK and 540000010 are causing a lot of loss to me. When ever I recharged my account with 50/- and +, these fellows are thefting my balance as I am a subscriber to their services which infact I am not. This BT B*****D sending me some vulgar jokes which means nothing. And another surprising thing I found is that “You are charged Rs.5 for calling 9440407249″ message appears all of a sudden on my mobile. After pressing any key it disappears. I complained in Exchange. But no use. Is there any better idea… sir?
Hello Vikram,
You can get due assistance from Mr. N Murali – BSNL at 040-27720707.
That’s totally a lie.
I have complaint like a million times now, neither i got the message nor it got activated.
Tired of these commercial messages.
My whole inbox consists of these SMSs.