Idea DND | Activate Idea Do Not Disturb | NCPR

Yes, it’s time to stop all the unwanted advertising  / commercial calls or messages on your Idea Mobile from telemarketing, marketing agencies & all others. Subscribe to NCPR -National Customer Preference Registry, which replaced DND.

 In this page, we will discuss:-
1) How to register / activate DND (now NCPR)?
2) Options and categories in NCPR and how to modify subscriptions?
3) How to de-register from DND, now NCPR?
4) How to register complaints?
5) Key points to remember in DND.

Already registered, and then check your NCPR (old DND) Subscription status.
Not a Idea Mobile customer, choose your mobile operator from TelecomDiary DND Activation Information page.

1) Activating DND (now NCPR) on Idea Mobile.
DND can be activated by either SMS or Calling 1909 from your mobile number. 1909 is a toll-free number and Idea will not charge you for sending SMS or making call to 1909.
It takes 7 days for any request to get processed.

2) Options and categories of NCPR (old DND) and modification to existing NCPR subscription.
To block unwanted commercial communication, you have two options to choose:-

i) Fully Blocked Category
If you don’t want any commercial communications at all on your mobile, neither as a SMS or voice call, subscribe to fully blocked category.
Send SMS | START 0 to 1909
Call          | 1909

ii) Partial Blocked Category
If you wish you get commercial communications by SMS of your preferred category and block rest of all, subscribed to partial blocked category. Note that, in this category all commercial voice calls will be blocked and only messages will be delivered.
This will allow you to get movie updates, latest deals in the market, SMS from online portals, or any particular interested commercial communication.
Send SMS | START X to 1909
Call          | 1909
Replace the X with the choice of your category and below is the category list:-
# 1Banking – Insurance – Financial Products – Credit Cards
# 2 | Real Estate
# 3Education
# 4 | Health
# 5Consumer Goods & Automobiles
# 6 | Communication – Broadcasting – Entertainment – IT
# 7Tourism
If you like to subscribe for multiple categories, separate the numbers with a comma. I.e., START 2,4,7.

Do it Online: - Idea DND Registration Online (for Prepaid only)
To change your current subscription, give a fresh request of your choice.

3) De-Registration of DND (now NCPR).
De-Registration or de-activation of DND will make yourself you receive all kind of unwanted commercial calls and messages again.
Send SMS | STOP to 1909
Call          | 1909

4) DND Complaint registration process
Complaint registration process for receiving commercial unwanted calls / messages, after NCPR (old DND) subscription.

5) Key points:-
i) DND (now NCPR), will never block any of your solicited communication like Bank alerts SMS, Bank communications, Ticket / online booking confirmations, etc.
ii) Each DND (now NCPR) request takes 7 days for the process and a confirmation SMS will be sent to you in 24 hours.
iii) There should be minimum 3 months gap between previous DND request or registration for a new request.
iv) 1909 is a Toll-free number, no charges applicable.

162 thoughts on “Idea DND | Activate Idea Do Not Disturb | NCPR

  1. plz help me out, i am fed up with all these falut adds of plot, traffic update, etc messages….what to do…plz reply…

  2. hi..please help me…i am not able to get sms from the free smsing sites…i want to get them..i sent a msge stop dn to 1909 but it is not valid or smthng plz reply tnx..

  3. 1) As am a registered DND ,I use to receive sms from services like Bank balance, Flight delayed information, doctors sms as your reports are ready , car servicing done and ready for delivery etc.
    but from yesterday all sms have been stopped.
    MY QUESTION IS :
    is there any facility which divides sms into 2 categories,
    1)Informative sms / Service sms
    2) Marketing SMS

    please let me know

    • Hi Sameer,

      There are two types of messages. Solicited and Unsolicited.

      In Solicited messages are pull messages, you expect them, i.e., Bank balance, withdrawal, deposit, IRCTC, Flight details an from your doctor. You subscribe the.

      Unsolicited, where they are push messages, you don’t expect them, but people send them to promote their brands and sell products. You can stop totally or partially this kind of messages by subscribing to NCPR (old DND)

      Even you register with NCPR, your bankers and doctors can still send messages to you.

  4. thanks for the reply ,
    Now my question is
    as I am old DND registered, and all sms been stopped,
    how to enter or subscribe Solicited messages ?

  5. but this is not the case
    all banks , brokers are saying that i have to de register my number from DND otherwise i will not receive the sms

    and thats true! i am not receiving any messages
    so I would like to open all sms in solicited category
    please help

  6. Hi,
    My number is register in DND but i am still receiving SMS from Telemarketing what to do. Please tell

    Mobile Number:-9990142044 (IDEA)

  7. How to add a vendor to the Solicited list of messages?

    For example: I expect messages from a Shopping Mall that I regularly visit. I don’t want to receive messages from any other Shopping Malls.

    Could you please tell, how can this be achieved ?

  8. FROM 27TH I HAVE NOT RECEIVED SMS FROM SMS CHENNEL SO PLS DO HELP ME AND GIVE ME GIDELINE FOR START SMS FROM GOOGLE CHANNNEL

  9. hi, i have deactivated DND, how many days it take to deactivate.
    i need only msg from free msg websites so now how to activate it tat, rather then deactivated full DND
    reply to this sir

    • Hello Amitha,

      It takes 7 days to deactivation DND on your Idea mobile number upon your request.
      To start receiving messages from Free SMS websites, send SMS START 6 to 1909 from your Idea mobile number after 7 days.

  10. Hi,

    I have de activated this service with START 0 option. So now will I be able to receive SMS from my Company which they send me on daily basis for some reporting purpose.
    If not then what should I have to enable to do that.

    Thanks

  11. Respected,
    Sir/Madam my self Manoj kumar singh (Jharkhand) 09576115531, I want to activte
    DO NOT DISTURB in my number as soon as possible.
    Kindly request to you PLESE grant my application.

    Thanking For You.
    Manoj Kumar Singh
    C.M.P.D.I.Ltd,Nts Barkakana (Jharkhand)
    Mobile No:-91+9576115531

  12. Hi,

    Thanks for your reply. My company is in IT company. I am not too sure which mode they use to send the SMS however they all send the SMS for our Pickup with the details of the CAB and drivers.
    Does the mode really matters in this.

    Thanks
    DJ

  13. I am using IDEA no.I need to receive all the online(internet) free sms to
    my mobile regard job relevants like from Naukri,Monster,Times,Bayt etc…

    what are the steps I have to follow to receive those sms fromonline to my mobile.(9789591778)

  14. I dont understand.Pls check my number has activated or not activated with DND. At an earlier, I have already send the sms START 6 to 1909. But still i could not receive any sms from online. How many days (START 6) option will perform to receive sms from online.

    What can I do for that? Kindly mention me a detail explanation.

  15. If you are a Idea customer, dont send sms to 1909, they are charging 5 Rs. however you can make a call as it is toll free. I dont know how Idea is charging for the SMS, its unfair. With around 98 million users, lets say 50million people send SMS while others use toll free call, Idea will generate a reveue of 250 million rupees=25,00,00,000 = a whoopping 25 Crore rupees !!!.

    This is really unfair on part of Idea.

  16. I AM HOLDING ONE IDEA PRE-PAID SIM. NOW & THAN I HAVE RECD RINGS/CALLS FROM +911401020123,+911401020131,+911401020065.. AND SO ON…FOR NEW RING TONES ..ETC….ETC..TYPE SERVICES. I AM FED-UP BY ALL THESE CALLS. PLZ HELP ME TO STOP.

    • Hi Roop, same case here – receiving a lot of these silly promo calls throughout the day, and sometimes at night too. It is surprising that in this “I T” India and with so many brilliant brains around, these people have only one ‘fit-all-sizes” ( read “fit all queries”) answer, – “SMS START 0 to 1909″ to just block everything! I dont think it is difficult to program the servers to selectively block all calls – like ‘starting with eg. 914010…’ or SMS s originating from certain numbers. But they dont want to, since there is big money in ad pushing. Money first, service, well, uh uh…

  17. Sir,
    I want to stop receiving …. IZ-612345 messages…
    (Free Bike Jeetne ke liye Dial *123*3# ….etc)
    Please tell me how to do this

  18. Dear sir,
    This is inform to you that i have also activated DND service but we have gated services massages and still without requirement we have service massages so kindly stop all information services emergtly .

    thanks

    amit nag

    • Hello Amit,

      To stop getting service messages, depends on your mobile setting, you have to search for services messages on/off option.
      Just choose OFF to stop service messages.

      If this is not the information you are looking for, write back.

  19. Hi,
    i had just activated DND service and as told its a free toll no: and no charges will be deducted but they deduct from my account.

    please reply and plz provide correct information.

    Regards
    Amresh

  20. If I do START 0 then will i still recieve Naukri.com msges?? plz suggest wat to do in this case…i dont want to miss out on msges from Naukri.com but I dont want any other msges or calls coming from Idea

  21. Hi, My query is that if I activate DND by sending START 0, then will I receive confirmation messages from the services like say IRCTC, some BANKs, etc.??

  22. I have been regularly complaining idea customer care to deactivate the D mall service from my number 9868481809. On daily basis an amount of rs 2 is deducted. The total loss is more than rs 50. Every time I call the customer care they assure me to deactivate and I receive a sms from ide confirming that the service is deactivated. Again next day the amount of rs 2 is deducted for same service. Deactivate it permanently from my number and return my balance or I will be forced to go to consumer court for further action against idea. My circle is New Delhi.

  23. My service provider IDEA deducts all my balance as soon as i top-up my number 7309389184. When i contact the customer care, it is very difficult to talk to a live person and register my complaint. Several times i have used keywords given in promotional sms to unsubscribe from services like ‘MCI Alternative Day’, ‘Education Word’ and ‘Raam Baan’ etc. which i had never opted for in the first place, but to no avail. This happens even after registering my number with the old DND.
    When i got really bothered by the financial loss, i went to the IDEA office in Lucknow and personally talked to the authorities there. They assured me that it will not happen in the future and then sent me an sms: ‘Your request number 123263199059 has been resolved.’ All the sms and unwanted calls stopped bothering me after that but the amount from my prepaid number still gets deducted whenever i recharge with even a small amount leaving me with zero balance.
    I am really fed up with this and am seriously thinking about opting for MNP, but then think about similar problems from other service providers. Is there any other way to resolve this issue..?

    • Hello Hoorie,

      Those are “value added services” which gets activated by default. Call your customer care and ask them to deactivate all value added services on your mobile number.
      From which state you are?

      • I am from Uttar Pradesh. And my circle is UP (East)… got the connection from Lucknow. I have asked the customer care once to deactivate all services, got a confirmation sms but the problem persisted. Then went to the IDEA office as told earlier, but still balance gets dedcuted. Do you think i should lodge my request with the customer care again and then recharge with a small amount to check whether the problem has been resolved or not..?

  24. I am fade up of these telemarketing calls and messages and have tried a lot to activate dnd on my no. i.i 9088065989 but its not going through. Is there any way to activate dnd but can get bank calls and messages?

    • Hello Piyush,

      By subscribing to NCPR (old DND) the bank SMS / calls will not be blocked.
      Send SMS START 0 to 1909 from your mobile number or call 1909 for NCPR subscription.

  25. hello sir ,
    i want to STOP all promotional CALLS only ,in my mobile . But not the sms . so , what option should i choose ?

  26. Hi I am trying register to DND. I trying online idea site using url [http://www.ideacellular.com/wps/portal/!ut/p/c4/04_SB8K8xLLM9MSSzPy8xBz9CP0os3gjA9MQ0zALczNPvxAzA0-zUAtPAwNLIwMDI_2CbEdFAOlecAg!/?WCM_PORTLET=PC_7_205T5V876ISE10I61KT0T61004000000_WCM&WCM_GLOBAL_CONTEXT=/wps/wcm/connect/circle_static_lib/static_site/customer_care_sa/prepaid_dnd] Also I tried with sending SMS START 0 to 1909. But I am getting reply as “Your request is not prpcessed as 7 days not comepleted” My SR NO.124380574115. This I have request on 24th May.

  27. I already registerd in dnd, i dont want any promotional calls or marketing calls. But after within 3 months i receiving tele callers call of idea coustomer care. How it happens. can i take any legal action against this. Now a days many many marketing team’s tele callers such as educational institutions, idea outlets are calling. i want cmpleatly block such cases. in the roaming time they call me such way and i losing my balance. i want to move legaly towards this. give a correct way to me.

  28. hi….i’m fed up with alerts coming to my mobile from PX-612345…..can u help me out how to deactivate it permanently…

  29. I have an Idea prepaid sim purchased in Karnataka. I live in Dubai and wish to keep it active for use during my visits to India. Am unable to join Eitisalat or Du networks in the UAE to do so. Are there some setting changes that I need to do to be able to stay on roaming outside India?

    • Hello Swathi,

      You should contact Idea customer care to activate international roaming to use your Idea mobile in Dubai, but Idea may ask you to keep some security deposit, however roaming charges may high, if you compare local Du or Etisalat services.
      Also, you can contact Idea customer care to preserve your number for the certain period, while you are in Dubai. If not, Idea may deactivate the number when you are not in their network for more tan 6 months.

  30. Dear Sir / Madam,
    I want to stop unwanted promotional calls and messages on my Idea mobile from telemarketers, advertising agency & etc., Please help me.

    Regards,
    Dr. Ashutosh Bajpai
    9889216070

  31. hi..i got a msg from NDNC as fully blocked with ref.no and have asked to log UCC complaints after 7 days….what does this mean?

  32. hi

    my cell has dnd activated on it because of which i can not receive messages from sms websites also like ways2sms etc.

    any alternate for it…..

    thanks in advance…..

  33. hw to block unwanted calls from idea i am feedup of this … give customer care no atleast
    even this both no not wrking 12345 & 1909 both no use if i call ( just ask press 1, 2, 3 later if i press later it will get disconnect………… what the service u guys r giving us

  34. I tried this a couple months ago and the ad calls and messages stopped. But last week I started getting the same old ad messages. So I’ve to repeat the process once again I guess…

  35. sir, before some days i had change my network with the sxisting numer (reliance GSM to Idea), but still i get all message from reliance.So please tell me the procedure to stop the unnecessary message from RM.

    Regards…..
    Deepak

    • Hello Deepak,

      You can do in two ways.
      1) Call Reliance and tell them that don’t send any further messages, as you have ported to Idea. However, this will stop automatically after few days, once they refresh their database.
      2) Subscribe to NCPR (old DND) by sending SMS START 0 to 1909 from your mobile number, all unwanted commercial messages / calls will be blocked.

  36. Hi,
    I am Mahapatro, My mobile number is 9505930096, when ever I am recharging mobile I am losing minimum 8 Rs. towards unnecessary activation charges. Please avoid this.

  37. Hi have activated DND – Start 0 on my IDEA & Vodaphone numbers but I still get promotional / mktg sms & calls which I complained abt to both the service providers. Vodaphone did help but IDEA rep refused to help saying they are pvt companies & IDEA can stop only those sms or calls which are from IDEA.

    I am confused what to do next.

    please suggest
    Ram

  38. Hi!
    I have registered DND service at NCPR in my mobile No.9085888374 in the month of Sept 2012 but till date Commercial SMS & other add is comming in my mobile which is disturbing me very much. Kindly stop all this un-wanted SMS.

  39. I have regestered dnd in august 2012, & still receives lots of messages on cricket , i visited idea gallery no. of times but of no use , please help to get out of this.

  40. HI ..
    I AM SUVARNA MY MO NO:-9604331307
    I WANT TO ACTIVATE DND FOR MOBILE NO 8928349066 pls hume is numberse unlimited sms ate rahte he hame ye sms band karne hai.pls help me

  41. Easy to actvate DND Go to http://www.ideacellular.com and click on customer care Button —> click on Prepaid DND ——> enter your mobile number next you will receiving a MSG and submit—–> you have one open box deactivate all then click on submit this is the easy process

  42. Hi have activated DND – Start 0 on my IDEA & Vodaphone numbers but I still get promotional / mktg sms & calls which I complained abt to both the service providers. Vodaphone did help but IDEA rep refused to help saying they are pvt companies & IDEA can stop only those sms or calls which are from IDEA.my vodaphone no 9819990680 & Idea no 9594788938
    pl stop ………
    I am confused what to do next.

    please suggest
    rajendra

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