DND activation for Loop mobile

You can stop all the unwanted advertising / commercial calls or messages on your Loop Mobile from telemarketing, marketing agencies & all others. Subscribe to NCPR – National Customer Preference Registry, which replaced DND.

DND FAQ’s

  1. How to register / activate DND (now NCPR)?
  2. What are the options and preferences available in NCPR?
  3. How to change NCPR preferences?
  4. How to de-register from DND, now NCPR?
  5. How to register complaints?
  6. Key points to remember in DND.

Already NCPR registered, and then check your NCPR (old DND) Subscription status.
Not a Loop customer? choose your mobile operator for DND Activation.

Activating DND (now NCPR) on Loop mobile
DND can be activated by either SMS or Calling 1909 from your mobile number. 1909 is a toll-free number and Loop will not charge you for sending SMS or making call to 1909. It takes 7 days for any request to get processed.

NCPR options and preferences
To block unwanted commercial communication, you have two options to choose:

  • Fully blocked
    If you don’t want any commercial communications at all on your mobile, neither as a SMS or voice call, subscribe to fully blocked option.
    Airtel-DND START 0 to 1909
    Airtel-DND1909
  • Partial blocked
    If you wish you get commercial communications by SMS of your preference and block rest of all, subscribe to partial block option.
    Airtel-DND START X to 1909
    Airtel-DND1909
    Replace the X with the choice of your below preferences:
    1. Banking – Insurance – Financial Products – Credit Cards
    2. Real Estate
    3. Education
    4. Health
    5. Consumer Goods & Automobiles
    6. Communication – Broadcasting – Entertainment – IT
    7. Tourism

    If you like to subscribe for multiple categories, separate the numbers with a comma. i.e., START 2,4,7.

Change your current preferences
It is possible to change your preference. Type STOP X and send SMS to 1909 or call 1909 to stop any current preference, you can remove single preference out of your current multiple preferences.
You can add new preference as well to your current preferences, type
START X
and SMS to 1909 or call 1909.
Replace the X with the preference number.

De-Registration of DND (now NCPR)
De-registration or de-activation of DND will remove all blocks on your mobile number and you will start receiving unsolicited calls / SMS again.
Airtel-DND STOP to 1909
Airtel-DND1909

DND Complaint registration process
Complaint registration process for receiving commercial unwanted calls / messages, after NCPR (old DND) subscription.

Key points

  1. DND (now NCPR), will never block any of your solicited communication like Bank alerts SMS, Bank communications, Ticket / online booking confirmations, etc.
  2. Each DND (now NCPR) request takes 7 days for the process and a confirmation SMS will be sent to you in 24 hours.
  3. There should be minimum 7 days gap between previous DND request or registration for a new request.
  4. 1909 is a Toll-free number, no charges applicable.
Conversations
66 comments - RSS feed
  1. Glad said on

    I sent \START 0\ sms to 1909 and promptly i got a response \ DEAR SUBSCRIBER, THIS SERVICE IS CURRENTLY NOT AVAILABLE FROM MASTER: – STOP 0\ and I am continuously still receiving pesky calls and messages. WHY??///////

  2. Kiran said on

    Same problem.

    It says “THIS SERVICE IS CURRENTLY AVAILABLE FROM MASTER”

    WHAT TO DO?

  3. Kiran said on

    OH SORRY…

    WHAT I MEANT TO SAY IS…

    whenever I try to activate DND on my loop mobile …I get back an sms saying–

    ” THIS SERVICE IS NOT CURRENTLY AVAILABLE FROM MASTER”

    PLEASE HELP..WHAT TO DO?

    • Hello Kiran,

      It seems like Loop mobile is having a technical problem with their 1909 service. Better you contact your customer care.

      • Kiran said on

        Actually i contacted loop team but still tehy were not able to slove the problem as they replied that their “system is down”.

        following ur reply to karan i also smsed START5 TO 1909 AND IT WORKED!!!!!!

        I HAVE RECEIVED AN SMS FROMTHEM THAT dnd WILL BE ACTIVATED (except for consumer goods and automobiles) in 7 days..!!!!

        Thanks Sir…

        Great help!!!!

  4. SHAIKH AQEEL AHMED said on

    ” THIS SERVICE IS NOT CURRENTLY AVAILABLE FROM MASTER”
    PLEASE HELP..WHAT TO DO?

  5. SHAIKH AQEEL AHMED said on

    I sent \START 0\ sms to 1909 and promptly i got a response \ DEAR SUBSCRIBER, THIS SERVICE IS CURRENTLY NOT AVAILABLE FROM MASTER: – STOP 0\ and I am continuously still receiving pesky calls and messages. WHY??///////

    • Hello Shaik Aqeel Ahmed,

      Apart from sending SMS, you can dial 1909 to activate NCPR (old DND) on your Loop mobile number. Also you can call your customer care team and ask their assistance in this regard.
      There seems to be technical issue with Loop mobile for DND.
      For further help, visit DND Activation forum.

  6. Lata said on

    I have sent \START 0\ sms to 1909 and promptly i got a response \ DEAR SUBSCRIBER, THIS SERVICE IS CURRENTLY NOT AVAILABLE FROM MASTER: – STOP 0\ and I am continuously still receiving unwanted calls and messages.

  7. Prabha said on

    I have been facing the same problem to activate DND service,
    Today I have sent mail regarding DND station START0 without space in between and i have immediately receive reply that the same has been activated your request has been received and the same will be effectice within 7 days and i have recd docket no for the same.

    Let hope the same will work favorably with alll also.

  8. Gayathri said on

    Same problem even i am facing and customer care no one is responding. i think to change my sim card to other company

  9. vaishali pawar said on

    dnd call

  10. Lata said on

    Stop the unwanted calls & messages on my mob no.9821408267.

  11. prashant said on

    I have sent START0 sms to 1909 & I got reply as ” your request will be effective within 7 days.”
    so can i assume that i will get rid of these unwanted calls & messages.

  12. Hemant Sharma said on

    Write START0 and send it on 1909. dont put any space between START and 0.

    it works !!!

  13. Suhas Gokhale said on

    My prepaid loop mobile number is 9821133362. i am working as an Inspector in Mubai Police since last 26 years. I have tried to activate DND or NCPR on several occasions. I am getting a reply that currently the service is not available from masters. These so called masters are not higher than the Apex court of the country. I am continuously being disturbed by promotional messages. Should I sue Loop mobile for Mental harassment and contempt of court?

    • Telecom Diary said on

      Hello Suhas Gokhale,

      As a consumer, you have every right to sue your service provider.
      Before that, try to send SMS START0 (no space between) to 1909 from your mobile number to subscribe to NCPR (old DND) or call 1909.
      If failed, as we said you can sue Loop in the consumer court.

  14. Sudhir Nair said on

    I am a new customer to loop mobile no – 9004095523. I have done an MNP from airtel to loop. Today for the first time i am trying to contact the customer care team and amazed to see that the team is disconnecting my calls again and again. At once i heard from the background saying that “Postpaid customers dont have any work and calling the customer care so dont answer”.

    This is really amazzing….. Need to work on it!!!!

  15. Sudhir Nair said on

    I have sent the same SMS as START0 to 1909 but it is giving some error as service not available with master……… What is this error and why cant i activate DND??????

    Plz help!!!

    • Telecom Diary said on

      Hello Sudhir,

      Normally to subscribe to NCPR for any mobile network, you have to send START 0 (with space between START & O) to 1909.
      Since, loop mobile has configured their server wrongly / not following TRAI guidelines or any reasons, START0 (without space between START & O) message to 1909 is working with Loop.
      As you failed sending message without space, try sending with space. Still failed, call 1909 from your mobile.

  16. Ajinkya..... said on

    hey…if u want to start Loop Mobile DND fully blocked category juz try START0 to 1909 its works…..

  17. ketki said on

    It is a common problem with Loop mobile, try sending START0 to 1909 without space in between or call 1909 from your Loop mobile to activate DND (now NCPR).

  18. nausheen shaikh said on

    I sent START 0 sms to 1909 and promptly i got a response DEAR SUBSCRIBER, THIS SERVICE IS CURRENTLY NOT AVAILABLE FROM MASTER: – STOP 0 and I am continuously still receiving pesky calls and messages. WHY??///////

  19. Preeti said on

    I recd docket no from 1909.
    But I got the message that It works after 11 th may 2012 instead of 7 days .
    Why It is too late?

  20. pallavi said on

    registered DND on 03rd AprilI recd docket no from 1909.
    But I got the message that It works after 18th may 2012 instead of 7 days .
    Why It is too late?

  21. LAXAMAN SINHA said on

    I am user of loop mobile of mumbai, i have sent msg for activate dnd service START0 to 1909,
    but i haven’t got any response. and call is not connected to 1909. i have contacted to customer representative of loop mobile, but, i haven’t got any response also from their side. what have i to do.

  22. Snehal said on

    Hello Sir,
    I tried sending START 4 to 1909…!! but received mess saying dear subscriber this is invalid request…..plz help !!! getting irritated with unwaned messges frm loop…!!!

  23. Ashutosh said on

    Thanks for the help. Guys don’d leave space between START and 0 SMS START0 to 1909 to activate DND( Do Not Disturb) service for all Types of SMS and Calls.

  24. Vaishali said on

    I tried to send message with (START 0) and without (START0) space to 1909 from my loop number , both the time message sending failed was flashed……….what’s wrong???

  25. pooja said on

    please help me to avoid unknown no. sms and call plz let me knw hw to block a no.

  26. Krutika said on

    Thanks a lot it worked with meh as well!!!
    Hope I dont get calls n sms…

  27. suyog said on

    send sms without space like START0 it works

  28. ajay said on

    I still get unwanted calls for savings plans from banks even after using the filly blocked option.

  29. pankaj said on

    dear friends,I want to stop only unwanted calls which are coming from 140… numbers…but I want company offer sms to on my mobile number…how to activate dnd in this matter.

  30. rutu said on

    hello can u tell me what is meaning of START0??/ which option in this (START0)

    like …
    1 Banking – Insurance – Financial Products – Credit Cards START 1
    2 Real Estate START 2

    But START0 is ??????????????

  31. Nawaz said on

    Is this service chargable? pls tell me anyone

  32. Sachin said on

    If you get gome error after sending an sms…. relax.
    I called up on 1909, I was greeted by an Automated answering machine which said “Welcome to Loop Mobile To activate NDNC service please press 1 & to deactivate the service press 2″
    I pressed 1.
    I got an sms stating that this service for your phone is under procee & will take 7 days to get activated.

    The 1909 number is toll free(no charges for calling).

  33. Tejashri said on

    message ‘START0′ its working please note it is zero and not O.
    its working properly.

  34. Maanav Ganjoo said on

    Thank you very much buddy! It works like a charm. I don’t think I would have been able to be rid of those annoying ads without simple, helpful set of instructions. keep up the good work brother!

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