MTS DND | Activate MTS Do Not Disturb

You can stop all the unwanted advertising / commercial calls or messages on your MTS Mobile from telemarketing, marketing agencies & all others. Subscribe to NCPR – National Customer Preference Registry, which replaced DND.

DND FAQ’s

  1. How to register / activate DND (now NCPR)?
  2. What are the options and preferences available in NCPR?
  3. How to change NCPR preferences?
  4. How to de-register from DND, now NCPR?
  5. How to register complaints?
  6. Key points to remember in DND.

Already NCPR registered, and then check your NCPR (old DND) Subscription status.
Not a MTS customer? choose your mobile operator for DND Activation.

Activating DND (now NCPR) on MTS mobile
DND can be activated by either SMS or Calling 1909 from your mobile number. 1909 is a toll-free number and MTS will not charge you for sending SMS or making call to 1909. It takes 7 days for any request to get processed.

NCPR options and preferences
To block unwanted commercial communication, you have two options to choose:

  • Fully blocked
    If you don’t want any commercial communications at all on your mobile, neither as a SMS or voice call, subscribe to fully blocked option.
    Airtel-DND START 0 to 1909
    Airtel-DND1909
  • Partial blocked
    If you wish you get commercial communications by SMS of your preference and block rest of all, subscribe to partial block option.
    Airtel-DND START X to 1909
    Airtel-DND1909
    Replace the X with the choice of your below preferences:
    1. Banking – Insurance – Financial Products – Credit Cards
    2. Real Estate
    3. Education
    4. Health
    5. Consumer Goods & Automobiles
    6. Communication – Broadcasting – Entertainment – IT
    7. Tourism

    If you like to subscribe for multiple categories, separate the numbers with a comma. i.e., START 2,4,7.

Change your current preferences
It is possible to change your preference. Type STOP X and send SMS to 1909 or call 1909 to stop any current preference, you can remove single preference out of your current multiple preferences.
You can add new preference as well to your current preferences, type
START X
and SMS to 1909 or call 1909.
Replace the X with the preference number.

De-Registration of DND (now NCPR)
De-registration or de-activation of DND will remove all blocks on your mobile number and you will start receiving unsolicited calls / SMS again.
Airtel-DND STOP to 1909
Airtel-DND1909

DND Complaint registration process
Complaint registration process for receiving commercial unwanted calls / messages, after NCPR (old DND) subscription.

Key points

  1. DND (now NCPR), will never block any of your solicited communication like Bank alerts SMS, Bank communications, Ticket / online booking confirmations, etc.
  2. Each DND (now NCPR) request takes 7 days for the process and a confirmation SMS will be sent to you in 24 hours.
  3. There should be minimum 7 days gap between previous DND request or registration for a new request.
  4. 1909 is a Toll-free number, no charges applicable.
Conversations
31 comments - RSS feed
  1. Sharad Ranjan said on

    Dear Sir
    My MTS mobile number 9136145205 is a DND registerednumber. Despite it, today I have received a SMS from 08285537991 stating “Get personal Loan upto 15-18% PA from HDFC bank…” at 11.45 am on 29.9.11. Your DND number 1909 is totally inefficient and non-workable, whenever I called it up, it disconnects automatically. Your 1500 service is equally bad. Hope I get response on it.
    regards

    • Hello Sharad,

      Al tough you registered with DND, you may have subscribed your mobile number to other services like Job Sites, Matrimonial sites, movie tickets, deals & discounts, onlie free SMS and other sites. Where you authorize them to share your MTS mobile number with their partner to send messages, here partners means nothing but they sell the database to anyone who pays money.

      So check where all you registered, alternatively lodge a complaint with MTS mobile with below format:-
      COMP TEL NO XXXXXXXXXX, dd/mm/yy, Time hh:mm
      In your case it will be something like below:-
      COMP TEL NO 8285537991, 29/09/11, Time 11:45 and follow up with customer care if no response in 7 days.

  2. Durgapraveen said on

    I gave a dnd de-registration request how i know the request processing state

  3. Durgapraveen said on

    How i know the my dnd request state

  4. siya ram meena said on

    sar, mera MTS mob. No 8432626564 hai Mai feer sey SMS STATR karbana chahata hu. Plese Mera SMS another compney se chalu karbane ke karpa kare.

    • Hello Siya Ram Meena,

      We understand you want to activate DND on your MTS Mobile number, for that send SMS START 0 to 1909 or call 1909 and follow instructions.
      And, we are unable to understand the other part of the message. Please write again us clearly.

      For further help, visit DND Activation Forum.

  5. Gaurav said on

    sir mera MTS no 9999700504 hai mai aapney no par DND ki service active karwana chahta hu es ke liye maine kai baar cust care me request bhi di thi aur 1909 par START DND ka sms bhi kiya tha par abhi tak mere no par dnd ki service active nahi hui hai. so plz i request mer no par ye service active ki jaye.
    thanks

    • Telecom Diary said on

      Hello Gaurav,

      START DND galat message hai, woh purana system tha.
      Ab aap START 0 bolke 1909 ko apni MTS mobile se SMS kijeye, aur 7 din mein aapka MTS mobile mein DND activate hogyega.
      Aur madat keliye, DND Activation Forum pe dekhiye.

      • Gaurav said on

        Aap ne ans diya hai ki……
        aap START 0 bolke 1909 ko apni MTS mobile se SMS kijeye, aur 7 din mein aapka MTS mobile mein DND activate hogyega.

        START 0 bolke 1909 par sms kaise ho sakta hai??????????

        es ke siwa maine START 0 likhkar 1909 par sms kiya tha phir bhi mujey koi feed back nahi mila plzzzzzzzzzzzzzzz help me.

        • Telecom Diary said on

          Hello Gaurav,

          MTS abhi bhi purana system pe hai kaam chala raha hai, aap START DND likhkar 1909 par SMS kijiye.
          Agar isse bhi kaam nahi hua to hume bhatayye.

          • Gaurav said on

            sir ji. mai ye bhi tri kar ke dekh chuka hu. es ke alwa es ki complaint jab maine cust. care me ki toh unhone mujey kha ki aap ke no par dnd active hai. par sir ji ye sewa abhi tak start nahi hui hai aap chaye toh DND check system me mera mobile no dal ke check kar saktey hai. so plzzzzz again i say to you help me for start DND service.
            thanks.

  6. Gaurav said on

    kya hua sir ab aapney bhi ans dena band kar diya.

    • Telecom Diary said on

      Hello Gaurav,

      MTS ki isaab se DND activation keliye START DND sms bhejna tha. TRAI ki isaab se START 0 bhejna tha. Hum dono bhi try karchuke the.
      Aur aap ki number NCPR mein registered bhi nahi hai.

      Abhi aapke pas 5 option baaki hai :-

      1) START0 likhkar 1909 pe message bhejiye (no gap between START and 0).
      2) Aapki MTS mobile se 1909 par call kijiye aur udhar DND activate karnekeliye option chuniye.
      3) Customer care par complaint dijiye aur jab tak aap ka number pe DND activate nahi hoga, aap har ladthe rahiye. Mail pe aur call karke.
      4) Consumer court aur TRAI pe complaint kijiye.
      5) Option 3 & 4 kamse kam 1 aur 2 mahene minimum lagenge. Isliye MTS se kisi doosra mobile connection lijiye aur MNP ka help se aap ka MTS number hi istimal karsakthe hai.

  7. rajesh said on

    Deactivate DND

  8. PAvitra said on

    Hello,

    I’d sent an SMS START 0 to 1909 on 24th feb 2012,after which i’m not getting any calls,now I need a help ..I want to get job alert calls.What do I do to get job alert calls,please assist me.Its bit urgent.

    Thanks,
    Pavitra

    • Telecom Diary said on

      Hello Pavitra,

      You have two options :-
      1) Send START 6 to 1909 to modify your NCPR preference to receive online communications from Job sites, where as by doing this you will receive other SMS also from online SMS sites, groups or social networking.
      2) Change communication setting / preferably DND setting your Job related sites accounts and accept to receive SMS / calls on the mobile.

  9. china appanna said on

    DND activate one month ago, still i received business calls. My mts no is 9133829124

    • Telecom Diary said on

      Hello China Appanna,

      Your MTS mobile number 9133829124 is not subscribed to NCPR (old DND).
      Send SMS START to 1909 or call 1909 to activated DND (now NCPR).

  10. Lovish said on

    sir,
    I am trying to register my mobile number 9213522898 since from march 2012. In august, my number get dregister from dnd but when i check this online i found my dnd is still active. I do many efforts but everything is vain.
    I am unable to verify my number with facebook and also unable to recieve any message from google sms labs.
    Please help me and reply me either on my mobile number or on my email id-lovishgupta2003@gmail.com.
    Thanks.

  11. Sukh Ram Dudy said on

    I have alreday register for DND but still some messages and calls are receiving. Please stop all these unwanted parmotional call even SMS by operator like YD-665665 which comes dozen in a week.My No is 8432735209.

  12. atul jain said on

    there is no use of dnd on sending to 1909 and u are not recieving the phone call so please stop this unwanted calls on the number 8925607927

  13. Kumar said on

    Pls can u inform customer care pepole to call me
    as i hav lotz of questions to ask
    mu num:8711887223

  14. sumathi said on

    Hello Sharad,

    Al tough you registered with DND, you may have subscribed your mobile number to other services like Job Sites, Matrimonial sites, movie tickets, deals & discounts, onlie free SMS and other sites. Where you authorize them to share your MTS mobile number with their partner to send messages, here partners means nothing but they sell the database to anyone who pays money.

    So check where all you registered, alternatively lodge a complaint with MTS mobile with below format:-
    COMP TEL NO 8925550194, 10/03/13, Time 11:30
    In your case it will be something like below:-
    .

  15. ajeet singh said on

    hi

    yaar mts walo tum kyo logo ko parasen karte ho .

    pure din mere cell per hello tune,caller tune ke phone aate hai ,why???

    My mts no is 8459127247…Please help us to deactivate this..

    ajeet

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