Reliance DND | Activate Reliance Do Not Disturb | NCPR

Yes, it’s time to stop all the unwanted advertising  / commercial calls or messages on your Reliance Mobile from telemarketing, marketing agencies & all others. Subscribe to NCPR -National Customer Preference Registry, which replaced DND.

 In this page, we will discuss:-
1) How to register / activate DND (now NCPR)?
2) Options and categories in NCPR and how to modify subscriptions?
3) How to de-register from DND, now NCPR?
4) How to register complaints?
5) Key points to remember in DND.

Already registered, and then check your NCPR (old DND) Subscription status.
Not a Reliance Mobile customer, choose your mobile operator from TelecomDiary DND Activation Information page.

1) Activating DND (now NCPR) on Reliance Mobile, both GSM & CDMA services.
DND can be activated by either SMS or Calling 1909 from your mobile number. 1909 is a toll-free number and Reliance will not charge you for sending SMS or making call to 1909.
It takes 7 days for any request to get processed.

2) Options and categories of NCPR (old DND) and modification to existing NCPR subscription.
To block unwanted commercial communication, you have two options to choose:-

i) Fully Blocked Category
If you don’t want any commercial communications at all on your mobile, neither as a SMS or voice call, subscribe to fully blocked category.
Send SMS | START 0 to 1909
Call          | 1909

ii) Partial Blocked Category
If you wish you get commercial communications by SMS of your preferred category and block rest of all, subscribed to partial blocked category. Note that, in this category all commercial voice calls will be blocked and only messages will be delivered.
This will allow you to get movie updates, latest deals in the market, SMS from online portals, or any particular interested commercial communication.
Send SMS | START X to 1909
Call          | 1909
Replace the X with the choice of your category and below is the category list:-
# 1 | Banking – Insurance – Financial Products – Credit Cards
# 2 | Real Estate
# 3 | Education
# 4 | Health
# 5 | Consumer Goods & Automobiles
# 6 | Communication – Broadcasting – Entertainment – IT
# 7 | Tourism
If you like to subscribe for multiple categories, separate the numbers with a comma. I.e., START 2,4,7.

Do it Online: - Reliance DND Registration Online
To change your current subscription, give a fresh request of your choice.

3) De-Registration of DND (now NCPR).
De-Registration or de-activation of DND will make yourself you receive all kind of unwanted commercial calls and messages again.
Send SMS | STOP 0 to 1909
Call          | 1909
Do it Online: - Reliance DND De-Registration Online

4) DND Complaint registration process
Complaint registration process for receiving commercial unwanted calls / messages, after NCPR (old DND) subscription.

5) Key points:-
i) DND (now NCPR), will never block any of your solicited communication like Bank alerts SMS, Bank communications, Ticket / online booking confirmations, etc.
ii) Each DND (now NCPR) request takes 7 days for the process and a confirmation SMS will be sent to you in 24 hours.
iii) There should be minimum 3 months gap between previous DND request or registration for a new request.
iv) 1909 is a Toll-free number, no charges applicable.

75 thoughts on “Reliance DND | Activate Reliance Do Not Disturb | NCPR”

    • Dear LT COL KK Pandey,

      Please send SMS START 0 to 1909 from your Reliance mobile or alternatively call 1909 from your Reliance mobile to take Customer care executive assistance in activating DND on your reliance mobile.

      Reply ↓

  5. sir,
    my dnd is already activated but now i want that d msg come from way 2sms should continue but other commercial msg block.

    what i hav to do
    Regard Ajay

    Reply ↓

  6. sir ,

    i am sending message to 1909 but immediate reply is invalied number. i want to stop unwanted message & call from 01409450012.

    my mobile no 9382893179

    Reply ↓

  8. sir i hv activated dnd for my mobile n nw i nt getting any msg frm my institute but i want msgs from my institute so send a msg to 1909 as START 3 but it is showing me as invalid no wht should i do nw pls help me..

    Reply ↓

  12. My reliance phone is registered with DND. But I’m still receiving calls from various telemarketers.
    Here are few of those numbers:
    011-30831902, 49130030, 852779309, 9145236493, 9145178425, 033-32023827, 033-39820340.

    Is there a way to make a complaint against the telemarketer?

    Thanks and regards
    Narauttam

    Reply ↓

  14. i have activated fully DND on my Airtel & Reliance numbers but the problem is that i am unable to receive sms from online sms sending websites like http://www.sms440.com or http://www.160by2.com etc., it shows error ” DND number.”

    Now, i want to partially activate DND service to receive sms from such sites only,

    Could you tell me which category among the 7 given categories, Should i de-activate to recieve sms from online free sms sending websites like http://www.sms7.in

    tell me the exact DND category in which it falls, because customerCares are not helping,
    they say they exactly don’t know, suggesting me to completely de-activate DND!! which i don’t want!

    please help me!!

    Reply ↓

  15. i was on full DND but a week ago, i have fully de-activated DND completely from my Airtel no. 8800322701,
    but online free sms sending websites are still giving error ” DND number ” ?? i am unable to receive sms on this no.
    i am very unhappy!!
    on calling 1909 it says ” you are not registered to DND.
    even i talked to Airtel customer cares, they are saying that ” DND has been removed completely from your number!
    What to do?
    Where to complaint this problem?

    Reply ↓

  16. Omg…………………………………. I just sent START 0 to 1909 and i get reply in less then 1 sec. It`s amazing . I tried a lot of times on reliance customer care but it was always busy . Finally I tried internet search and i got this free and amazing trick………………
    Thanks a lot for trick……………………………………………

    Reply ↓

  17. I want to activate dnd service on my reliance mobile but START 0 sms is failing every time. When tried calling 1909 no, it is not getting connected…..every time Check the no voice is available.

    Reply ↓

  18. Dear Sir

    I have already registered my number for DND service by dialing 1909 but still i forcefully receiving promotional calls and messages ( Shayeri & Love Tips) from various private sectors and even from reliance. So i politely request you to immediately activate DO NOT DISTURB service at the earliest for that i am highly oblige to you,failing which i shall be bound to initiate legal proceedings against you in the competent court of law and in that eventuality you shall be responsible and liable for entire costs and consequences thereof.

    Amit Kaushik
    9541761331

    Reply ↓

  20. i have registered for START 6 services 3months ago,but i didn’t get any messages of Communication – Broadcasting – Entertainment – IT…plz lookafter about it.

    thank you

    Reply ↓

    • Hello Satheesh,

      While you opted for Option 6 does not means, some one has to send the Communication – Broadcasting – Entertainment – IT messages / calls. This option will not block the messages, if someone send you messages / calls in that category.
      If above our understanding of your issue is not correct, elaborate further.

      Reply ↓

  22. I Dont Think TRAI is at all serious in implementing DND. This 1909 does not work and calling customer service they say they cannot stop numbers out of their Network

    pathetic and regulations is a waste

    Reply ↓

  24. I want to activate DND for 2,3,4,5,7 and deactivate for 1,6. so, should i sent 2 sms like start 2,3,4,5,7 and stop 1,6 or only one sms is enough.
    and please let me know the details for the Category & Description for those nos. From what is specifed in the wesite is not so clear.

    Reply ↓

    • Hello Abishek,

      We assume, you are currently not activated DND / subscribed to NCPR and wanted to activate DND, while open to receive SMS / calls from categories 2,3,4,5,7 and block 1,6.
      Then send SMS START 2,3,4,5,7 to 1909.

      Reply ↓

  28. reliance mobile is very bad company.every time deduct balance by send sms.sms is like this….you have successfully subscribed to beauty service for 30 days.amount charged for this service is Rs:30.00..many time i call cstmr care but they did`t responsd me..this is a cheater company….

    Reply ↓

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