DND activation for Tata DoCoMo mobile

You can stop all the unwanted advertising / commercial calls or messages on your Tata DoCoMo Mobile from telemarketing, marketing agencies & all others. Subscribe to NCPR – National Customer Preference Registry, which replaced DND.


  1. How to register / activate DND (now NCPR)?
  2. What are the options and preferences available in NCPR?
  3. How to change NCPR preferences?
  4. How to de-register from DND, now NCPR?
  5. How to register complaints?
  6. Key points to remember in DND.

Already NCPR registered, and then check your NCPR (old DND) Subscription status.
Not a Tata DoCoMo customer? choose your mobile operator for DND Activation.

Activating DND (now NCPR) on Tata DoCoMo mobile
DND can be activated by either SMS or Calling 1909 from your mobile number. 1909 is a toll-free number and Tata DoCoMo will not charge you for sending SMS or making call to 1909. It takes 7 days for any request to get processed.

NCPR options and preferences
To block unwanted commercial communication, you have two options to choose:

  • Fully blocked
    If you don’t want any commercial communications at all on your mobile, neither as a SMS or voice call, subscribe to fully blocked option.
    Airtel-DND START 0 to 1909
  • Partial blocked
    If you wish you get commercial communications by SMS of your preference and block rest of all, subscribe to partial block option.
    Airtel-DND START X to 1909
    Replace the X with the choice of your below preferences:
    1. Banking – Insurance – Financial Products – Credit Cards
    2. Real Estate
    3. Education
    4. Health
    5. Consumer Goods & Automobiles
    6. Communication – Broadcasting – Entertainment – IT
    7. Tourism

    If you like to subscribe for multiple categories, separate the numbers with a comma. i.e., START 2,4,7.

Change your current preferences
It is possible to change your preference. Type STOP X and send SMS to 1909 or call 1909 to stop any current preference, you can remove single preference out of your current multiple preferences.
You can add new preference as well to your current preferences, type
and SMS to 1909 or call 1909.
Replace the X with the preference number.

De-Registration of DND (now NCPR)
De-registration or de-activation of DND will remove all blocks on your mobile number and you will start receiving unsolicited calls / SMS again.
Airtel-DND STOP to 1909

DND Complaint registration process
Complaint registration process for receiving commercial unwanted calls / messages, after NCPR (old DND) subscription.

Key points

  1. DND (now NCPR), will never block any of your solicited communication like Bank alerts SMS, Bank communications, Ticket / online booking confirmations, etc.
  2. Each DND (now NCPR) request takes 7 days for the process and a confirmation SMS will be sent to you in 24 hours.
  3. There should be minimum 7 days gap between previous DND request or registration for a new request.
  4. 1909 is a Toll-free number, no charges applicable.
117 comments - RSS feed
  1. MVRajagopal said on

    please prevent promotional calls of marketing people either sms or calls . i request only personal messages and mobile alerts

    • Hello Venkat,

      Have you registered for DND services?

      • Radhika Narahari said on

        This is Radhika Narahari recently taken TATA Docomo new Connection daily getting unwanted SMS and calls from ur network so its a kind request pls kindly activate DND service My mobile number is 8977776536
        Pls do the needful help as early as possible.
        Thank Q

        Radhika Narahari

    • Karthikeyan said on

      HI all,

      The real headache is the TATA Docomo. Now a days every telemarketers are aware that not to call if registered with DND. Even if they call probably twice in a week time, but this docomo bastards are calling and text-ing even after registering with DND.

      Frankly speaking, the we hate the promotional messages and calls from docomo, not from other other telemarketers. what is the way to stop receiving msg and calls fro m Docomo? Please dont ask me stupid questions like, have you registered with DND? and blocked the broadcast message at my mobile?



      My mob is: 8015713019

      Most importantly, they send a service message, which has only two options, which has only two options either OK to activate cancel to exit. If accidentally ok pressed 15 rs or 30 rs gone. If we ask they give stupid answers, go to settings and deactivate service message.

      How will a layman knows all this stuff. most importantly, it’s hard to reach your unqualified customer care representative?

      • tarun said on

        hey if you you are getting still calls or msgs….even your number in DND. just put your application to consumer court…..they have to pay per sms 1000 rs. and everyone hate this thing.actully companies usally comlete their fake targets…..

      • Tara S said on

        This is true. I have the same issue. I ported my number to docomo a month ago, and have been flooded with phone calls and smses from the docomo guys themselves. This is the first time im seeing a tata service put in so much effort into creating a nuisance for customers. Someone high up who thought this would be a good marketing technique should reconsider the decision. Especially when they dont give the customer a chance to opt out from their own telemarketing services. The operator told me they didnt know who was calling, or how to stop their calls. I get missed call alerts from 52255. Im not interested. The message tells you to send an sms to start the service. I get this message a couple of times a day. The message however, conveniently doesnt mention how to stop the irritating alerts. The docomo guys dont tell you either. The website is a poor effort. There is no real information for help. All you get are contact phone numbers which are perpetually busy. Also, the website promises that users are not charged for services they arent subscribed to. This is false. I was charged for ‘internet’ usage when i accidentally clicked on the browser. The customer rep told me that all services are activated by default. The customer is not aware of it. If you want to deactivate the services, you need to make anothere set of calls and wait for the operator for a lo ger time.

        Here’s how you turn off missed call alerts from 52255

        Sms to 52244
        STOP MCA

      • girish said on

        i too have the same problem

    • Ashok said on

      DO u charge for DND service???

  2. jignesh Patel said on


  3. jignesh Patel said on

    activate DND

  4. balasubramanian said on

    dont want subscribe phone calls

    • HI Bala Subramanian,

      If you want to cancel and don’t want subscriptions to unwanted / telephone marketing phone call and SMS, please subscribe to DND by sending START DND to 1909.
      This services will be activated within 45 days.
      If you want all those telephone marketing phone call and SMS, please de-subscribe to DND by sending STOP DND to 1909.
      Hope our reply was helpful to you.

  5. Anzar said on

    I have registered for DND on TataDocomo after registration i go a message from TATA DOCOMO (no number) that reply with Yes or No within 24 hours with request ID DND XXXXXX. I don’t know how to reply to a name ‘TATA DOCOMO’ (as there is no number corresponding to it.

    TATADocomo is making fool by asking a reply on a number less contact.

    • Hi Anzar,

      We are not aware of this.
      However we recommend to check the following :-

      To subscribe to DND you have 3 possibilities, 1) Send SMS START DND to 1909 , 2) Call 1909 from your mobile follow instructions and choose your choice. and
      3) Call their customer care if you are unsuccessful at both above options, sure they will help you.

      Write back your update here, whether you were successful or not!

  6. Yogesh said on

    Please Active my DND. Please stop me Every SMS.


    Yogesh Danane.

    • Hi Yogesh,

      We request you to kindly follow the above stated procedure to activate DND on your mobile number.

    • Karthikeyan said on

      Hi Yogesh,

      Please be particular, if you receive messages from outside telemarketr’s, it’s so simple to stop. just register with DND. If you receive from Docomo. no other go, you have to bare since you have subscribed stupid service.

      my suggestion is go out of docomo. if your number is important to you, do polymerization (change the same number to another service provider)

  7. Sumit said on

    Dear Anzar,

    You have to reply back 1909 with a message written as “YES DND XXXXXXXX” if you wish to block the undesired messages.

  8. Yogesh said on

    Other than that what u have listed I want 2 block calls n msgs from a no pls help me

  9. Manish Gupta said on

    I have sent a message to activate DND service as START 0 to 1909 and in reply I got an DND id.The message says that \Please reply with YES or NO within 24 hrs.with request id DNDXXXXXXXXXXX\. I send the message as YES DND XXXXX and in reply I got the message that your request can not be processed as we did not get the confirmation within 24 hrs but I send the reply within 10 minutes of receiving the DND id.

    • Hello Manish,

      I am sure you must have sent the message in below format :-
      that is without space between DND and Id, if not try again with above format.

      Alternatively, dial 1909 from your Tata DoCoMo mobile number, where you get to hear what are you doing through IVR.

  10. Maverick said on

    Docomo is worst service provider, Although i have subscribe for “Do not disturb”, it sends an offer

  11. luv said on

    i didnt recieve Id … for DND service

  12. luv said on

    hii…after sendind msg “START 0″ to 1909..I didnt recieve any ID

  13. vipul chavda said on

    this is insane

    i sent msg START DND to 1909 also to START 0
    they askd for confirmation
    i replied YES

    after 5 seconds they say ” we are sorry , as we did nt get confirmation with in 24 hrs”

    is this Japanese time ,, that 5 sec means more than 24 hrs…
    i ll throw my card if it doesnt happen soon……

    they bloddy send 10 msgs a day and cl 2 times a day, in afternoon………….

    • Hello Vipul,

      When you send SMS for DND activation, normally they send you a code or ref number as SMS.
      You have to reply back with the code or that ref number and your request for DND will be registered. Hope you followed the same. Still they sorry, even after this procedure, try other two alternatives for DND (now NCPR) activation.

      Call 1909 from your DoCoMo mobile and follow instructions to activate DND.
      Or, call your customer care and they will activate DND on your DoCoMo mobile number behalf of you.

  14. Prakash said on

    I heard that Docomo and all other tata mobile services are merging with Docomo brand, will this make us register with new docomo brand for DND again?

  15. karan said on

    same what happened with vipul :(
    there wasn’t any ref number, after msging start 0 and then yes they said we are sorry and all..
    we don get any ref number :-/

  16. mahant said on

    sir my problem is also same as vipul & karan.
    i also want to know that if the above sms system is not working then why the hell are you giving or keeping this option. just tell to dial and register that would save a lot of time for us.
    And one more thing is you people just activate the unwanted caller tune etc,etc. and cut the amount from our sim account, when asked your people say that we have activated the service.do you think that we here are fools here or uneducated to just activate the service without necessary you just do not refund the amount also .your are robbing us openely.

    • Hello Mahant,

      kindly visit TelecomDiary Forum for further help regards your unwanted services concerns, as your concerns are irrelevant to this topic.

      • Farhin said on

        Wat do u mean by irrelevant . What do u think why people go for DND option bcuz u people r just froud ,Apne aap sabkuch activate krdete ho Mahant is saying truth only….u have to stop making us fool like this

        • Telecom Diary said on

          Hello Farhin,

          TelecomDiary.com is not any organization nor supported by / affiliated to any telecom operators in India.
          We are a team of people just to provide you information on How use DND, MNP and other telecom related services.

          The above post is related to “How to activate DND on Docomo Mobiles” and if you have any questions / clarifications required on the same, we are here to help you happily.

          FYI, one of us was also experienced this unwanted services and just with one call to customer care for deactivating all “Value Added Services” has solved his problem.
          Hope that applies to you and we suggest you read “How to get things done from Customer care?

  17. Jaymin said on


    I want to stop calls/sms from DOCOMO and also want to stop messages from other telemarketers like snapdeals, bulksms advertisement.

    I want to know that if i do STOP DND then will i receive BANK’s sms of withdrawls & PIN number for transaction via online banking & PIN number for some other online registration like Gmail account or other b2b site?

    Please guide me in descriptive way.


    • Hello Jaymin,

      DND (now NCPR) will help you in blocking / filtering unsolicited calls and SMS only.
      You can subscribe to NCPR (old DND) by sending START 0 to 1909 from your DoCoMo mobile number and still receive SMS from your bank sites because they are solicited messages (communication you are expecting and in wanted)

      • Karthikeyan said on

        This reply is wrong. As he says, you will not receiving cal/msg from telemarketers after registering with DND, but you will still receive automated calls and messages from DOCOMO..

  18. Jaymin said on

    Sorry by mistake i wrote “STOP DND” instead of “START DND” on above post because i want to start dnd service on my mobile.

  19. Kriti said on

    Tried registering for a partial dnd ( START 3) . docomo says to reply with a yes or no within 24 hours . On sending a yes they say it cannot be done because they did not receive confirmation within 24 hours even if i send one straight away . help .

  20. Ashutosh said on

    I had called 1909 to activate DND.. They accepted it… they hav sent a request ID.. Wat v hav to do wid tht request ID? can u help?

  21. neel said on

    gud mrg sir,
    myself neel.mere phone unknown no’s se msgs and calls aati h.m bhhut presan hu hu.pls suggest me.ye kise thik hoga.muje aap koi aisi scheme btae ki mere no. pe ye msgs and calls band ho jae.pls reply me.

  22. uday said on

    by mistake , i have send a message START DND to 1909 , on jan 2 nd-2012 , but i want all messages from websites, groups, how to cancel the request,..??

  23. Subhendu Roy said on

    I had applied for complete de-registration of DND service for my mobile number +91 92319 23274 on 16/10/2011 at 11:40 PM. I had sent message, “STOP DND” to 1909. I had received the following message from 1909 “Hi! Do allow us 7 days to process your request for removal from Customer Preference. Your request ID is DND11137014912”.

    However, still now the DND service is active against my mobile number (+91 92319 23274) in the NDNC database.

    Requesting you to kindly de-activate / remove the DND service fully from my above mentioned cell phone number so that I could be able to receive promotional calls & SMSs from TATA DOCOMO and also from other services / service providers.

    Hyperlink of the “NDND” portal have been append below for your ready reference – http://ndncregistry.gov.in/ndncregistry/saveSearchSub.misc.

    Subhendu Roy
    Cell: +91 92319 23274

  24. kumar gaurav said on

    do not disturb

  25. shashi kumar said on


    I’m a tatadocomo prepaid customer with mobile number 8983587843..I have not activated any pack to my prepaid number,but an amount of 10.00 INR has been deducted from my account .And I got a message from docomo saying that you have subscribed to weekly persnalized horoscope pack for Rs.10 for & day.This all has done without my knowledge and concern.I have not let any one to activate this pack and I have not activated it myself.I request you to resolve this issue and please refund my money back as early as possible.


    • mithilesh said on

      Sim tod k phek do

    • Telecom Diary said on

      Hello Shahi,

      Have you registered the complaint with Tata Docomo.
      If you do so,normally they will deactivate those services and may refund your charges also, try talking to customer care or register complaint online at http://www.tatadocomo.com/register-your-complaint.aspx.

      • Mohan said on

        for Sashi it was rs.10/- but for me there was a charge of rs.45 deducted and a complaint was raised and they had de-activated immediately but no refund.
        Surprise i receive a message afte a month that my subscription for horoscope is renewed ??? repeated with complaint de-activation message follows and no refund of amount…
        now i keep receiving a call daily from number +91-40-1409190452 between 4 and 6 Pm…
        Surprise answer from the DOCOMO executives that DND had to be registered or re-activated every 3 months …. Is there any such rule…

  26. aashish said on

    this is heights,,,
    i get more den 15 msgs per hour :( dis nevr hpnd b4.. !
    i cant tk dis.. ! its so irritating >:(

  27. Tanvir Shaikh said on

    I have a Vodafone sim card (number 9011556563) and I have registered DND. I have a Tata Docomo Photon(internet) with number 9226443507. I get daily sms from the TA-DOCOMO giving my balance alerts.

    How I stop this?

    • Telecom Diary said on

      Hello Tanvir,

      You cannot stop balance alerts as they are not any commercial communications.
      Still, try calling your Tata DoCoMo customer care and check whether they can stop sending you balance alerts.

  28. SANDIP BHAVSAR said on

    HOE STOP DND ????

  29. SANDIP BHAVSAR said on

    HOW TO STOP DND ????

  30. Rakesh said on

    Please help me out to block a number and the number is 8904666254 as i dont know the person.

  31. Shantaram dhotre said on

    Hi, request you to please keep this number 8976533371, in Do Not Disturb DND from all telemarketing an your computerised calling center.

  32. anjali said on

    hi i hv called at customer care nd activated my DND nd hc clearly mentioned dem dat i jus wan to activate DND for tata docomo (only for company) ..but dey activated DND for my other alerts as wel ..i want to activate my other alerts …how to do it ..

  33. Akshay Singh Baghel said on

    Respected Tata Docomo Officials
    I am very dissatisfied from your internet services…
    Your customer care executives don’t even know how to talk to their valuable customers….
    Kindly give me appropriate response to this message…
    I want to register a complain against customer care officers…
    Hope you will help me out..
    Thanking you in anticipation


    i won to acttive ” Do Not Disturb ” service on my TATA DOKOMO no.
    & my No. is 9033440498


    plz sir activet it online ,bcoz i don’t know or won to know the activetion no. of your co.
    bcoz i m a busness man & i don’t have a time to west. so plz…………..!

  36. gurpreet kaur said on

    i want to know activation date of my num.numder is this 9041412298 .plz do as soon as possible its urgent .i shall be very thankfull to you

  37. mariner said on

    Thanks for providing this useful information on your website:-)

  38. Nilesh said on

    I’m a tatadocomo prepaid customer with mobile number 8097153829..I have not activated any pack to my prepaid number,but an amount of 10.00 INR has been deducted from my account .And I got a message from docomo saying that you have subscribed to RaatBaaki has been renewed for Rs.10 for specific day.This all has done without my knowledge and concern.I have not let any one to activate this pack and I have not activated it myself.I request you to resolve this issue and please refund my money back as early as possible.


  39. Hari said on

    My mobile no. is 8655112169 . I want to deactivate dnd.

  40. bhumi said on

    Today i activated caller-tune service on my TATA DOCOMO prepaid phone after a long time and when i asked one of friends to call me……..i was shocked to listen docomo adv or prompt whatever u may call it for good 8-9 seconds……

    Unless you are busy or commuting in a crowded place……so please remove this ads otherwise i will discontune with this servise my no is 8143296165

  41. soumya said on

    i have activated DND service on my docomo number via sms and have also verified that it is activated by calling 1909 . But i still receive messages from DIVE IN . How do i stop them.?

  42. bhushan joshi said on

    Dear sir…
    This BHUSHAN JOSHI your costomer from tata docomo GSM karnataka no 8123981150 . I am not able to send or message on this number 9768355778 its a mumbai number. I try 2 take help from customer care karnataka but am not at all getting any help from there. They are saying that the problem in that number so I said him also even he had a talk with his costomer care they are like no its ok from our side , ya he is also saying that he is receive the messages from all other number only cant receive my messages. I strongly request you that please as soon as possible take my request & complaint that i from my number 8123981150 , I cant message anything on this number 9768955778 (please you check from your side if u can message from your side on 9768955778 ). I will be very thankful to you if u slove my this problem.

  43. arun prakash said on


    I want to stop calls/sms from DOCOMO and also want to stop messages from other telemarketers like snapdeals, bulksms advertisement.please deactivate from their…8148438354 its my num

  44. Syed said on

    Sir Iam getting an unwanted call from a person can DND be useful to block that call. Thanks in advance

  45. Satish said on

    I have activated my number for DND service but now i can not receiving the call and sms from job portals. Please help me how can i receive the call and sms from job portals

  46. Vinay R said on

    Hello Sir, I registered my mobile for DND service, and after that am unable to receive many sms. Is there an option now, where in i can get only sms and not unwanted calls.
    I spoke with Tata Docomo executives and they told me you will not be able to get that option seperate for calls and sms. Once subscribed to DND, the calls and sms will get blocked at a time. Finally I thought let me stop this service, for that as well they was a problem, where in the executive told, I need to wait for 90 days from the day of activation.

    Please advise on both scenarios, it will be really appreciated from your end.


    • Telecom Diary said on

      Hello Vinay,

      1) Subscribing to NCPR (old DND) will block both calls & messages, you can not choose between them.
      2) To unsubscribe from NCPR, send SMS STOP to 1909 from your mobile number at any time.

  47. Amrita said on

    The biggest problem with Docomo is that Rs.30/- is getting deducted from my balance for “THOUGHT OF THE DAY” which I have not activated. I tried calling and deactivating it, but it says “you do not have any active services”. But this is such a sick thing. I guess these people are minting money unethically. Please let me know if there is any other way to stop this thought of the day…:-(

  48. rajendra said on

    i have docomo number,& getting calls & sms from docomo & i do not want to receive any sms & call from docomo. & to start DND i sent sms & also called on 1909 but they told the number is wrong pls tell me what i do

  49. rinku said on

    hello,recently taken TATA Docomo number kind request pls kindly activate DND service my mobile number is 8699774360 ,pls do the needful help as early as possible

  50. rahul said on

    Hello, I had activated DND on 28th november 2012… and now i want to deactivate it… very urgently. Because i need to get job alerts.. so can you please help me to deactivate it.
    I know that we can’t deactivate it with in 90 days.. but are there any alternate solutions??

  51. Rajeev said on

    I sent the sms “START 6″ to 1909 and the reply came as YES or No. When I replied YES it said sorry we coouldn/t process your request as we did not receive your request within 24 hours. But I replied well within 24 hours…..

  52. sumanth said on

    TATA DOCOMO….This is not fair at all.
    To Activate DND I called 1909 on 31/03/2013 at 11:37 AM.It is mentioned in this site, we will get message regarding this within 24 hrs. But I didn’t get any message regarding DND except useless marketing SMS after 24 hrs from that. I thought it was not processed properly.So, I called again 1909,now it is saying “On 31/03/2013 you activated DND and now you again requested for Marketing services,if you want to activate DND again you have to wait till 90 days”.

    What is the Logic behind it….can any Brainy guy please explain to me?
    1)To activate DND it will take 7 days.
    2)To deactivate DND, it will finish with in no time.
    and again to activate DND it’ll take 90 days.

    Please Stop irritating customers. I beg you guys.
    My number is 8123700446

  53. amit wagh said on

    i getting promotion calls every day from tata docomo,
    i want to deactivate it, so please help me.

  54. Souvik mitra said on

    dearsir/mam my sim was missing some other people was misuse my number sir.so kindly block to this number sir my number is 8274921377

  55. khaja moinuddin said on

    hello dear sir plz stop flash massage
    my num is 9550855303

  56. ANIL AWATI said on

    We have activated for DND. Even though we are getting telemarketing call . After calling to customer care(121) they ate telling that my self is already registered with DND. Then why getting unnecessary call starting from 140 .
    Please stop unwanted call. My Mob. no is 8793652304

  57. vinayakmech83 said on

    Hello everyone irritated by DND not working for them. Please try to change your operator by number portability option.This way the so called idiot operators will immediately call u and persuade u not to change the operator. So then u can keep your terms in front of them, that if now u recieve any unwanted calls even aftr registering in DND, u will change all ur current operators to some other operator.

Leave a Reply