MNP - Mobile Number Portability for Reliance subscribers

As an Reliance subscriber, now you can change from Reliance to other mobile operator without changing your current mobile number.

If you are not an Reliance subscriber, choose your Mobile Operator for Number Porting.
If you are Corporate Mobile Subscriber, read Mobile Number Portability for Corporates.

Follow the below simple 3-Step MNP Process to switch your Reliance number to other operator, using Mobile Number Porting services.

Unique Porting Code
You need to obtain UPC (Unique Porting Code) to authenticate your ownership to other mobile operator.
Reliance-MNP PORT XXXXXXXX to 1909. (Replace X’s with your 10-digit mobile number.)
Reliance will send you the UPC by SMS in return.
MNP Application
Call executive / customer care services of your desired Mobile operator, fill CAF (Customer Application Form) and Porting Form or visit their nearest offices. (Reliance’s major offices in India) Submit the required documents as well; Photo ID, Address proof, if you are a post-paid customer submit your latest mobile bill & last paid bill receipt also. Once above process is completed, you will be given a New SIM card from your new mobile operator.
Network Change
You will receive an acknowledgement SMS from +1901 on / after 4 days for your porting request. Within 3 days from then, you will receive confirmation SMS from +1901 of your successful porting request. After 12pm midnight, mobile services from Reliance will be deactivated and you will have to use the New SIM obtained from another Mobile Operator keeping your current mobile number.


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103 comments - RSS feed
  1. TAPAN DAS said on


  2. narender reddy .g said on

    my mobile no is 9293318880 (Virgin} so now I want to portable to what is the process.

  3. Akais said on

    my mobile no portability CDMA to GSM reliance service is west why because they not do proper work. i call customer care my no is not portability send request my number not portabile. customer care they given suggestion to me u go another network don’t have potability in reliance…..

  4. Shan said on

    I am using docomo number. But i m faceing network problem in nalasopara so i want to NMP in reliance. Whats the. Prosisar

  5. Yogesh Verma said on

    I am a retailer of smart gsm service I am new here and I don’t know the procedure for porting in smart I mean I have many number of other service provider and I want to port in these number in smart what is the process please tell

  6. SanSax said on

    I sent the SMS with the PORT to 1900, received the confirmation that the SMS has been delivered but no UPC code was sent.

    I think Reliance is blatantly and openly flouting the law by ignoring the UPC request from its subscribers.

    TRAI needs to cancel their license.

    Reliance SUCKS!

    • Telecom Diary said on

      Hello San Sax,

      Ensure that you have sent the SMS in required manner, as there must be your 10 digit mobile number after PORT in your message to 1900 for receiving UPC.
      Example; Send SMS PORT 9849012345 to 1900.

      • salil said on

        And Hello Mr. Telecom Diary,

        From Last week I was trying to get My Portability Number, And I am Still just trying. I continuously complying in customer care, and they are continuously giving me some silly reasons. Like Off The Signature from Message Setting which was already off. I take my brothers idea’s card and put it into my phone and send msg for port no, within just minute idea replied with port no. Today I talked almost for 45 minutes and record the chat.

        Details About chat with customer care with complain number:
        1st: complain number(210775359),Talk with (Mr.Harsh)
        2nd: complain number(210890207),Talk with (Mr.ketan)
        3rd: complain number(211113310),Talk with (Mr.Sameer)
        4th: Talk with (Ms.Monika Supervisor)
        5th:(Today)(211216381)(1st person was Hitesh then Ankur Supervisor he gave to Jitendra Team Leader and he says sir wait for 48 hours we will inform you.

        My mobile no 9016669080.

  7. BALU said on

    my mobile no is 7702346315 (Airtel) so now I want to portable to Reliance what is the process.

  8. Vidya Sagar Astakala said on

    I ported to Uninor in the month of July from Relaince CDMA. In the month of October, there was some problem with the SIM from the company and they have replaced it after a lot of fight with uninor in November.

    When I try to port my number to another company, other service providers are saying, “THIS GIVEN UPC IS NOT MATCHED WHITH NETWORK TYPEOF MNP MOBILENO”.

    Can any one tell me where to/whom to complain regarding this. There is no response from Uninor.

  9. hitendrabhai patel said on

    my mobile no is RG256366 so now I want to portable to what is the proces
    MY REGISTER DATE IS 24/03/2012

  10. hitendrabhai patel said on

    reliance to airtel transfer 9327054020
    15 days to go but my service does not continew
    your service is very nice….

  11. suresh said on

    sar my. no.9827000000 gsm me mera no. cdms me karna chahta hu mera upc cod ganred nahi ho raha hay ples…. sar mera upc coad aap aap ke sistem se bhej dijiya mera mail par thanks jaldi sar

  12. Chirajit said on


    I have tried to generate UPC from Relaince for migrate to Airtel, but SMS not sending in 1900. Kindly help, how to do this.

  13. Akhil Mittal said on

    maine last friday 13th aprilko port out kiya tha den i submit operator form with requisite documents wid mnp upc or mnp code i got a sim from my new operator but till now i didnt got ny msg from +1901 wat to do plz suggets me my number is 9861094640. plz suggest

  14. Dheeraj said on

    Trying to generate PORT no. in reliance by sending PORT to 1900

    But RELIANCE is not releasing port no.

    What to do now ?

  15. Atik Shah said on

    My reliance CDMA no. 9377001900, i am transfer to tata indicom CDMA. from 30-May-2012.

    Right now i am received sms from reliance everyday on mobile.

    Kindly request to reliance clear MNP registration procedure.

    Thanking you

  16. amit said on

    i hav a no. of relience gsm & sent req. to generate MNP approx. 6 times ………… reply comes from 1901 that your req. could not be processed try after some time ……….. what to do ……. plz help

  17. nihar ranjan dash said on

    hallo sir/madam
    my number is 9337749123,i am applying mnp from reliance last seven days.what is the status.can u mail me.

  18. Subhajit Ghosh said on

    i had tried many time to port out from reliance but when i am sending sms (port10digit always the sms is sensing failed. it is a new types of business trends to harassing customer.

  19. mrs. jyoti jayantilal shah said on

    Mrs. Jyoti Shah Reliance Mobile no. 9341276451
    I am requesting for porting my no. from 26-04-2012 and continued requesting for six times. But no response. My 7th request code RX714916 on 02-09-2012. Please help me.

  20. aditya said on

    i have lost my cdma no and i want to do my cdma portabality

  21. Mahesh K N said on

    Dear Madam/Sir.
    I , Mahesh,am already a customer of Reliance GSM(8695079793). As I am really impressed with
    the service, I asked my friend to port to Reliance from Tata Docomo(9171956665). During the
    submission of documents we made a mistake. Instead of the porting code from Tata, we gave that
    of my uninor number. As a result, the porting request got invalid. After 2-3 weeks,
    we got a new porting code from Tatadocomo-TT534234 which is valid up to 01 Oct 2012. But,
    while requesting the dealer gets a message that “the porting for this number is already under
    process”. I requested them to deactivate the first request what we made in August and accept the
    new one. I got a confirmation mail from reliance that the first request has got rejected. Then we again requested for porting in. No change in old response happened so far. We are expecting your speedy response. Please guide me and do the needful as early as possible.
    Looking forward to your magnanimity…
    Thank You.

    Mahesh K N
    Paramathi Velur
    Namakkal, Tamilnadu
    (Number to be ported:9171956665; Porting Code: TT534234)

  22. Sachin said on

    I made a request for number portability to Reliance and it expires on 27/11/2012. Please let me know whether if this expires, will i be able to make a new request.

    Is it possible to transfer the balance in my Reliance prepaid number to another number before porting?

  23. Taher said on

    How to Check Status of MNP Process?

  24. Ramnarayana said on

    I : Now i am using reliance GSM. I want to change the number portability from Reliance to Airtel i send a sms for MNP code i got the MNP code i.e RX223173. I submitted request form and documents but still the mobile operator is not activated. i done these things 2 weeks back. Still I am facing no one not helping in this issue…

  25. mark williams said on

    i got the msg from reliance that ported successfully but when i am calling its saying connect to costumer care ????

  26. Jawahar said on

    My number is 9345422696. Reliance is not releasing my number. in my area network pbm with reliance. Airtel guys are telling that they didnot get any port from reliance. But reliance guys are telling that they released my number. to whom i have to contact.

  27. Jawahar said on

    I have submitted a request for MNP from Reliance to Airtel. My number is now registered with Airtel services but it is not yet activated because Reliance has not yet released my number.

    Kindly request you to release my number from Reliance services so that i can start using Airtel services.

    Below are the details:
    Name : Jawahar
    Mobile Number: +91-9345422696(wrongly entered in the above post)
    Circle: Tamilnadu

    Consider this as my compliant on priority basis as few days have already passed and Reliance Services is delaying the MNP process by not releasing the number.

  28. Poornima said on

    Hello Sir
    My mobile no. is 9389414206 this no. is CDMA & i want to change my sim for GSM but my no. is same what is the process please reply my mail id is

  29. Sumit said on

    After porting to another what will be happened about my a/c balance ?

  30. shailesh said on

    my no 9033297773 protability friday 1/2/2013 not on..?

  31. sobhan said on

    my mobile no is 9059948110. i taken these no is 3months ago.
    two days back i will taken a port request. them the porting code will be coming there. today i go to near reliance store and tell the porting no. he will give me the one new sim. from seven days after your network will be changed from uninor to reliance. from i am receiving a msg is “port request with in the new connection theshold period”.
    then what are the steps i proceed??

  32. I use a mts sim, the mts company is going to shut down.
    i wanted to switch my sim to reliance cdma. I have submitted all the papers and everything and even the upc code. but i think dey have converted it into postpaid, what should i do to make the card prepaid. ( the sim is not yet activated, i have given the legal papers today)

  33. arun said on

    i had ported my number to reliance gsm from uninor on 21/3/2013……but still i am recieving messages about uninor offers……why is it so?

  34. Deepika Gupta said on

    hi.. I used Reliance GSM network before and as am not satisfied with that i had to port it to Airtel on 27-04-2013. and it has been activated today 03-05-2013.. but my current balance is zero.. reliance netwrk mai the jab recharge karvaya tha and uske agle din hi netwrk change hogya .. kya hamara balance refund nahi hoga?

  35. kirti chandra said on

    Hi I am kirti ,

    My home mobile no is 99xxxxxxxx, airtel. i am using reliance… so i would like to change my home no from Airtel no relince .then we send a msg to airtel PORT 99XXXXXXXX. BUT THE PROBLEM IS Airtel is not relising port…
    so could you please help me on this.

  36. sunil sahu said on

    my mobail no. 9691114673 call reat jayada ki vjha se port krvana chahta hu

  37. my mobile no is 9994842209.
    today i send a port request to1900 (“PORT 9994842209″). But i received a message is “Dear reliance customer, your request could not be processed. please try after some time.” Then what is the procedure for getting the UPC number?

  38. Abhishek said on

    i want to port my reliance gsm to voda bt i am not able to get the porting got i have tried atleast 50times so plz help me i want to change my operater

  39. Pulkit Garg said on

    I want to know if the procedure is same for prepaid and postpaid ??

  40. ABHISHEK M B said on

    sir i given my airtel number to port for RELIANCe.. on 9th July/2013 i given for port.. but today morning (12/07/2013) i lost reliance sim.. i dont know now what to do.. is it possible to get another reliance sim instead of that sim… please help me as soon as possible….

  41. Rahul Kadu said on

    Dear Sir,

    Do balance get transfered from one operator to another ?

  42. ajay hans said on

    sir, i have idea sim and under processing in reliance portability my question is what is my tariff plan after port

  43. Sabir Khan said on

    Dear Sir,

    I had my GSM no. 9418095988, I have ported it on Reliance Prepaid. my no. at TATA was disconnected on 30th Sept but still on 06th oct it is not start working on Reliance. when I tried to contact at reliance the told it is showing unverified customer & verification not completed.

    please suggest.

  44. arabinda satapathy said on

    my no is 9438588979(bsnl).but it is not portabled to reliance even if i applied on 17 sept.2013.please check my status of my no.

  45. praveen said on

    advise me
    if any charge applicable for new reliance sim card

  46. KAPIL BARMAN said on

    My TATA Indicom number 9250009916 was to be ported on reliance. Yesterday i was suppose to plug in the new sim card at midnight and by 1:00 AM service should have started on Reliance. However my phone fails to register onto Reliance network on this new sim. Please help.

    UPC TD699639
    Mobile Number: 9250009919
    Circle: Delhi

    Kapil Barman

  47. anant singh said on

    hello sir
    i request you kindly send me my cell numbers details of last January to december 2012 like incoming calls as well as outgoing calls n received n send sms detail.plz send me these all details as soon as possible.The details can given to my email address. My alternate phone no is 7877575021 if required. Its me
    your customer
    narender singh

  48. Jaffar Ali Khan said on

    I have requested for MNP from my BSNL prepaid to Reliance prepaid on 30-12-2013 with SSS telecom house K.R puram and on 06.01.2014 with Reliance Web World Indiranagar Bangalore. The UPC is BX477843 having mobile number 9738238486 the code is valid till 13-Jan-2014; there is no response from Reliance yet. I have submitted required fees and necessary Document with my PP size Photo. I have tried Rcom Customer care there is no proper response from them. They said that request has updated in system on 07.01.2014 and not yet process and they can’t tell the reason why its not processed.

    Please do the need full and switch my number to Reliance

  49. P.Gurunathan said on

    Dear Madam/Sir.

    I Gurunathan, am already a Postpaid customer of Reliance GSM(9788881100). As I am really impressed with the service, So i would like to another one number to port to Reliance from Aircel Post paid (9698881100). During the submission of documents and UPC Number to Tirupur Reliance Webworld, but they are some reasonably delay to the MNP request process, at that time reached overdue to Aircel network so this MNP request is rejected. After 3 weeks, we got a new porting code from aircel DT917646 which is valid up to 05 Feb 2014. But, while requesting the Reliance Webworld gets a message that “the porting for this number is already under process”. I requested them to deactivate the first request accept the new one. I got a confirmation mail from reliance that the first request has got rejected. Then we again requested for porting in. No change in old response happened so far. We are expecting your speedy response. Please guide me and do the needful as early as possible. Looking forward to your magnanimity…Thank You.

  50. Neha said on

    I requested for porting Reliance Cdma to Airtel.But my Airtel services are not yet activated because Reliance has not yet released my number.From last 15 days I am waiting.

    Kindly request you to release my number from Reliance services so that i can start using Airtel services.

    Name : Sanjeev
    Number: 9372491226
    Circle: Nagpur,Maharahtra

  51. aravinth said on

    my no is gsm(chennai circle).i have sent the message according to format to 1900. .but the reply is”your request could not be processed”i am trying for last 15 days. .while trying to contact them they are not even picking up the call.

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